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Principal Financial Group Employee Spotlights: What It's Like To Be a Customer Experience Specialist at Principal
Principal Financial Group Employee Spotlights: What It's Like To Be a Customer Experience Specialist at Principal
Published 04-03-24
Submitted by Principal Financial Group, Inc.
View the video above or watch "What It's Like To Be a Customer Experience Specialist at Principal" here.
At Principal®, we invest in what matters. And building talented teams is where it all begins. Nahla is a customer experience specialist in the Participant Contact Center in Des Moines, Iowa. In this video, Nahla takes us through her typical workday. The role of a customer experience specialist in our engagement centers may be one of the most customer-centric jobs at Principal, as specialists support people from so many different backgrounds, cultures, and communities. Explore opportunities to join our team: hhttps://careers.principal.com/customer-care.
About Principal Financial Group
Principal Financial Group® (Nasdaq: PFG) is a global financial company with nearly 20,000 employees1 passionate about improving the wealth and well-being of people and businesses. In business for more than 140 years, we’re helping approximately 62 million customers1 plan, protect, invest, and retire, while working to support the communities where we do business, and build a diverse, inclusive workforce. Principal® is proud to be recognized a member of the Bloomberg Gender Equality Index, and a “Best Places to Work in Money Management2 .” Learn more about Principal and our commitment to building a better future at principal.com.
1As of December 31, 2023.
2Pensions & Investments, 2022 .
Principal Financial Group, Inc.
Principal Financial Group, Inc.
About Principal Financial Group®
Principal Financial Group® (Nasdaq: PFG) is a global financial company with 20,000 employees1 passionate about improving the wealth and well-being of people and businesses. In business for 145 years, we’re helping more than 64 million customers1 plan, protect, invest, and retire, while working to support the communities where we do business, and build a diverse, inclusive workforce. Principal® is proud to be recognized as one of the 2024 World’s Most Ethical Companies2, a member of the Bloomberg Gender Equality Index, and named as a “Best Places to Work in Money Management3.” Learn more about Principal and our commitment to sustainability, inclusion, and purpose at principal.com.
1 As of June 30, 2024
2 Ethisphere, 2024
3 Pensions & Investments, 2023
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