Issued by PNC Financial Services Group
PNC’s 2021 Corporate Responsibility Report illustrates how the financial services institution creates positive social and environmental impact and delivers on its commitments to stakeholders.
As a Main Street Bank, PNC is committed to delivering on each of its strategic priorities while looking out for the best interests of all of its stakeholders, including its customers, communities, employees and shareholders. The company believes that its success will be proportional to the prosperity it helps to create for each of these stakeholders. This belief, along with PNC’s corporate values, shapes how the company does business.
PNC’s 2021 Corporate Responsibility report tells you more about how PNC does business. In its sixth year of reporting, the company wants to share how it continues to progress with its evolving corporate responsibility commitments year after year, and strives to meet the needs of an increasingly diverse set of stakeholders from coast to coast.
“This really is our PNC story," said Richard K. Bynum, chief corporate responsibility officer. “Our commitment to creating a positive, lasting impact for all of our stakeholders is interwoven into how we operate as a business. It's in every part of how we show up for work each day, how we function, and how we engage with each other and our customers, communities and shareholders."
The report outlines how PNC manages its business responsibly — with integrity, transparency and accountability. Learn how the company delivers for its stakeholders, from promoting financial access to bringing its $88B Community Benefits Plan to life to bolster economic opportunity across markets coast to coast. And find out how PNC strives to be a good steward of the environment through initiatives such as its “4+1" Climate Action Strategy that's designed to set the company on a pathway to finance the transition to a low-carbon economy.
“In any story you read about what PNC is doing, ESG — environmental, social and governance – might not be front and center, but it's an inseparable part of it," said Lora Phillips, director of ESG for PNC’s Corporate Responsibility Group.
“It's how we build a talent-focused culture full of opportunities for our employees, how we strengthen our communities, how we deliver exceptional customer experiences, and how we strive to put doing what's right ahead of anything else. That's how we earn our stakeholders' trust, and how we differentiate ourselves in the marketplace."
PNC's ESG practice helps to bring the right teams together within the company to tackle meaningful issues from a cross-functional and enterprise perspective. The team advocates for ways the bank can apply its resources effectively and collaboratively, helps coach the business on setting public goals and commitments, and provides a framework for telling the PNC story in a way that is holistic and focused on driving improvement year-over-year. The team also works to manage and understand stakeholder expectations.
Read about the progress PNC has made on its 2021 scorecard, and the goals the company has set for 2022 and beyond.
As a Main Street bank, we are committed to delivering on each of our strategic priorities while looking out for the best interests of all of our stakeholders, including our customers, communities, employees and shareholders. Our focus on operating with integrity drives us to help our customers achieve their goals while also strengthening our communities, reducing our environmental impact and empowering our employees to grow.