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NN Group Releases 2021 Annual Report: Serving Customers in Times of Change

NN Group Releases 2021 Annual Report: Serving Customers in Times of Change

Published 03-18-22

Issued by NN Group


NN Group, a financial services company, published its 2021 Annual Report. The Report provides an integrated overview of our strategy, performance and on how we create value for our stakeholders.

Report Highlights

NN Group, a financial services company active in several European countries and Japan, published its 2021 Annual Report. It provides an integrated overview of our strategy, and financial and non-financial performance.

At NN, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.

Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.

NN is committed to creating long-term value for all our stakeholders. Our strategy aims to address the interests of all stakeholders, which is underpinned by both financial and non-financial targets. It is our ambition to be an industry leader, known for customer engagement, talented people and our contribution to society.

Performance highlights in 2021

  • Operating result of EUR 2,036 million and net result of EUR 3,278 million
  • Full-year operating capital generation of EUR 1,584 million
  • Solvency II ratio at 213% and cash capital position of EUR 1,998 million
  • Improved customer satisfaction with 5 of our businesses scoring an above market average Net Promoter Score. Brand consideration at 23%.
  • Despite challenging circumstances our employee engagement remained stable at a high level with at 7.7
  • 34% women in senior management positions
  • ESG-integrated Assets under Management increased to 91%
  • To underpin our ambition to transition our proprietary investment portfolio to net-zero GHG emissions in 2050, we have set interim targets for our corporate investment portfolio. We aim to decrease these emissions by 25% in 2025 and 45% in 2030.
  • Our direct CO2 emissions decreased by 15% compared to 2020 and 67% of our electricity use came from renewable sources. We operated 100% carbon neutral by purchasing voluntary carbon credits
  • We have pledged to contribute 1% of our (three-year average) operating result to our communities, including cash donations and hours of volunteering by 2023. The total contribution in 2021 was EUR 8 million, or 0.4% of operating result
  • 21,525 young people reached in 2021 through NN Future Matters, our global community investment programme

NN Group also published a Solvency and Financial Condition Report and a Total Tax Contribution Report. Our asset manager NN Investment Partners published its Responsible Investing Report 2021.

All these reports are available for download on our website.

Media Relations NN Group
+31 6 30382911

NN Group

NN Group

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