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Summary

The report addresses the banks's position as a provider of the financial infrastructure in a modern economy and its efforts to integrate concern for Environmental, Social and Ethical measures in its credit granting and investment processes

Report Highlights

With its eighth Corporate Responsibility report, Danske Bank puts special focus on customers’ experience with the bank as a prerequisite for sustainable profitability.

The report addresses Danske Bank’s position as a provider of the financial infrastructure in a modern economy and its efforts to integrate concern for Environmental, Social and Ethical measures in its credit granting and investment processes. It also features four dilemmas where Danske Bank addresses difficult issues faced by the banking sector in 2013. The report, as well as Danske Bank's CO2 neutrality, are verified by the external assurance provider PwC.

Key highlights:

• Launch of the online learning game "Moneyville " for mobile and tablet devices reaching almost 5.6 million users.
• 28% reduction in electricity consumption since 2009 and an 8% decline in CO2 emissions since 2012.
• Surpassing the target of increasing the number of women in senior management positions from 22% to 27% two years ahead of time.
• Initiation of work to develop sector-specific policies for the assessment of Environmental, Social and Ethical risks in the bank’s lending portfolio.

GRI
The report has been prepared according to the Global Reporting Initiative (GRI) G4 Sustainability Reporting Guidelines, including the Financial Services Sector Supplement, in accordance with application “Core”. See the GRI index here.

Availability
The CR report is available on the Group’s website along with a CR Fact Book, the Annual report, GRI index and a Communication on Progress to the Global Compact.

Profile
Danske Bank Group is the largest bank in Denmark and one of the leading financial institutions in northern Europe. It offers services in the fields of life insurance and pensions, mortgage finance, asset management, brokerage, real estate, and leasing. The Group employs 19,000 people and has a significant share of personal, business and institutional customers in the Nordic region.

Any questions or feedback on the 2013 report can be directed to responsibility@danskebank.com
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