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Summary

The report sets out the progress made by the company's CR programme in terms of managing the social, environmental and economic issues

Report Highlights

Provident Financial has published its 2011 corporate responsibility (CR) report which is available at: www.providentfinancial.com/files/reports/2011cr/2011_cr_report.pdf. This is Provident’s eleventh such report and sets out the progress made by the company’s CR programme in terms of managing the social, environmental and economic issues that are relevant to its business activities and key stakeholders.

The 2011 report shows that by demonstrating to its stakeholders that Provident is a responsible, well-managed business it can differentiate itself from the other companies in the non-standard lending market and in financial services generally. This transparency has enabled Provident to maintain its presence on the leading global sustainability indices which contribute to making its shares attractive to prospective institutional investors and asset managers, and delivers long-term value to shareholders, as well as providing its subsidiary businesses with cost savings, and reputational and workplace-based benefits.

The report also provides an overview of the impressive progress that Provident’s Good Neighbour programme has made in the many communities the company serves. This has seen the number of three-year community projects throughout the UK and Ireland that are supported by Provident increase from 22 to 34, which has enabled over 43,000 people from a wide range of communities to receive support to address issues such unemployment, low levels of educational attainment, and health and well-being.

Feedback from stakeholders on the information contained within the CR report is welcomed. Please share any comments or views you have by emailing corporateresponsibility@providentfinancial.com.

Bradford-based Provident Financial is the UK's leading provider of personal credit products to the non-standard lending market. It employs over 3,700 people and has 10,500 self-employed local agents which serve 2.5 million customers across the UK and Ireland. Provident’s mission is to be the leading non-standard lender in the UK, acting responsibly in all its relationships and playing a positive role in the communities it serves.

For more information visit www.providentfinancial.com
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