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Credit Suisse (VTX:CSGN) Credit Suisse Corporate Responsibility Report 2011
Credit Suisse (VTX:CSGN) Credit Suisse Corporate Responsibility Report 2011
Published 03-23-12
Issued by Credit Suisse AG
Summary
The report documents Credit Suisse's efforts to assume its corporate responsibilities through 2011
Report Highlights
Credit Suisse publishes Corporate Responsibility Report 2011
The Corporate Responsibility Report documents Credit Suisse’s efforts to assume its corporate responsibilities through 2011. It forms part of the bank’s annual reporting suite and has been independently assured by SGS for the first time and assigned the GRI rating "A+". It is available online at: www.credit-suisse.com/crr. A Responsibility Chronicle featuring online articles, videos and picture galleries adds a multimedia dimension to the publication.
The report is structured into five chapters that focus on Credit Suisse’s responsibilities as a global bank, employer and member of society, as well as its commitment to protecting the environment and the importance it assigns to its dialogue with stakeholders. Selected highlights from the report:
• Underscoring its efforts to be a trusted advisor to its clients, Credit Suisse achieved a 95% satisfaction score in a global survey of Private Banking clients and attracted CHF 40.9 billion of net new assets in 2011;
• A bank-wide employee engagement survey had a 73% engagement score – exceeding the industry average and indicating the high level of employee satisfaction with the working environment and development opportunities offered by Credit Suisse;
• To help build stronger communities and drive social development, 17,415 Credit Suisse employees worldwide volunteered a total of 189,000 hours to help others in 2011;
• As part of its environmental focus in client-facing activities, Credit Suisse assessed 295 potential transactions involving sensitive industries in 2011 and published policies and guidelines on these sectors. It continued to offer sustainable products and services, e.g. through its Green Business Initiative;
• Credit Suisse supported efforts to build a more robust financial system, engaging in a dialogue with regulators and industry representatives. In February 2011, it issued innovative Buffer Capital Notes, demonstrating its proactive approach to addressing the ‘Too Big to Fail’ issue.
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Credit Suisse AG
Credit Suisse AG
Credit Suisse AG is one of the world's leading financial services providers and is part of the Credit Suisse group of companies (referred to here as 'Credit Suisse'). As an integrated bank, Credit Suisse offers clients its combined expertise in the areas of private banking, investment banking and asset management. Credit Suisse provides advisory services, comprehensive solutions and innovative products to companies, institutional clients and high-net-worth private clients globally, as well as to retail clients in Switzerland. Credit Suisse is headquartered in Zurich and operates in over 50 countries worldwide. The group employs approximately 50,500 people. The registered shares (CSGN) of Credit Suisse's parent company, Credit Suisse Group AG, are listed in Switzerland and, in the form of American Depositary Shares (CS), in New York. Further information about Credit Suisse can be found at www.credit-suisse.com.