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Summary

The report covers a broad range of issues including continued support for its customers during the global economic downturn

Report Highlights

The report is available to view online at www.hsbc.com/sustainabilityreport

"Our focus is on providing financial services which are competitive, transparent and responsive to customer needs."
Stephen Green, Group Chairman, HSBC Holdings plc

HSBC’s Sustainability Report 2009, published today, covers a broad range of issues including:
Continued support for its customers during the global economic downturn
Financing a low carbon economy
Risk management in lending and other financial services
Employee engagement
Investing in communities
HSBC ’s environmental footprint

In response to stakeholder feedback, the report focuses on the sustainability priorities for the bank in 2009 – 2010. It also describes the ways HSBC is building sustainability into the fabric of its culture, including how business decisions are made.

The report also looks in detail at HSBC’s approach to the management of potential social and environmental risks in its lending and other financial services activities. This includes its implementation of the Equator Principles and sector risk policies, and its engagement with customers on sustainability risk.

Lord Stern, adviser on climate change to HSBC’s Group Chairman, comments in the report, "A successful path to a global low carbon economy requires unprecedented collaboration from countries around the world. While developed countries must take the lead in cutting emissions, it will also be crucial for emerging economies to move quickly, and it is these countries that will see the largest share of investments. HSBC continues to look ahead and is well positioned to support its clients around the world in low carbon business opportunities."

Hard copies of the report can be ordered from sustainability@hsbc.com
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