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Summary

The report looks in detail at how the company managed key issues during 2009

Report Highlights

The Review looks in detail at how Barclays managed key issues during 2009, and sets out how it will measure performance in the context of a newly introduced Responsible Banking strategy in 2010. The strategy is centred around three key pillars: responsible finance, citizenship and financing the future.

To read Barclays 2009 Responsible Banking Review, please visit the website: http://group.barclays.com/Sustainability/Reports-and-Publications/

Highlights include:
Supported 95,000 business start-ups in the UK; an increase of 6% over 2008 and the highest number since 2003
Invested £55m in the communities where Barclays operates
Created a new team to provide investment banking services to renewable energy companies
Maintained a leading position in carbon markets and traded 3.5bn tonnes of carbon to date, with a notional value of £45bn
Rated in the top five among UK private sector companies for disability performance by the Employers’ Forum on Disability
Achieved 83% overall score in the Dow Jones Sustainability Index
Reported against the G3 indicator protocols and its Financial Sector Supplement since 2007
The Review was independently assured by Ernst & Young and met the requirements of AA1000AS

Barclays is one of the world's leading banks, with more than 48 million customers and 144,000 employees in more than 50 countries worldwide.

To order a hard copy or share your views, please email: sustainability@barclays.com
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