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ING Groep (AMS:ING) publishes Corporate Responsibility Report 2009
ING Groep (AMS:ING) publishes Corporate Responsibility Report 2009
Published 04-06-10
Issued by ING
Summary
The report provides an overview of the company's environmental, social & ethical performance, & sets out goals & ambitions for the future
Report Highlights
For the tenth year in a row, ING has published the report 'ING in Society', which provides an overview of company environmental, social and ethical performance, and sets out goals and ambitions for the future.
Last year marked a new era for ING. Adapting to the changed financial landscape required a fresh look at the company’s culture, the values in place, and how ING balances the interests of its stakeholders.
Stakeholder engagement
ING has started several initiatives to be more transparent and open for feedback about the way it operates. For example, it is organising a series of stakeholder dialogue sessions on ING’s role in society. The CEO and other senior managers actively engaged in dialogue with stakeholders: customers, employees, business partners, society at large and investors. In the spirit of this, the CR Report also includes stakeholders' voices such as Oxfam Novib, Milieudefensie (Friends of the Earth) and UNICEF, as well as ING customers and employees. In line with the feedback received from stakeholders, ING reports more transparently on its ambitions, its focus areas and its targets for the future.
Performance objectives of senior management
ING is integrating sustainability into the personal accountability and performance objectives of senior management. Their performance objectives will increasingly be linked to non-financial drivers set out in the strategy chapter in the report.
Both the report and additional information can be found on: www.ingforsomethingbetter.com/report
To provide feedback about our performance and the report, please direct questions and/or comments to corporate.responsibility@ing.com.
ING is a global financial institution of Dutch origin, currently offering banking, investments, life insurance and retirement services to meet the needs of a broad customer base. Going forward, ING will concentrate on its position as an international retail, direct and commercial bank, while creating an optimal base for an independent future for its insurance operations (including investment management).
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ING
ING
ING U.S. constitutes the U.S.-based retirement, investment management and life insurance operations of Netherlands-based ING Groep N.V. (NYSE: ING). In the U.S., the ING family of companies offers a comprehensive array of financial services to retail and institutional clients, including retirement plans, IRA rollovers and transfers, stable value, institutional investment management, mutual funds, alternative investments, life insurance, employee benefits, fixed and indexed annuities and financial planning. ING U.S. holds top-tier rankings in key U.S. markets and serves approximately 13 million customers across the nation. For more information, visit http://ing.us.