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Summary

The report looks at the responsibilities & behaviours beyond the provision of a reliable network, high value products & responsive customer service

Report Highlights

Vodafone UK publishes its latest online review of Corporate Responsibility at www.vodafone.com/start/responsibility_uk.html. In line with feedback from stakeholders, it looks at the responsibilities and behaviours beyond the provision of a reliable network, high value products and responsive customer service.

Main areas of interest are:

Vodafone’s focus on the customer including privacy, security and online protection
Reducing environmental impact through network energy-saving, waste reduction and green travel and
Using communications technology to help customers reduce their carbon footprint
Supporting good causes including World of Difference - a major new volunteering programme
Employee engagement and advocacy
Working with suppliers to raise and maintain standards

Vodafone UK is an operating company of Vodafone Group Plc which has ownership interests in 31 countries across five continents. In the UK, Vodafone provides voice and data services to 18.5 million customers. This review focuses on the activities, achievements and challenges of Vodafone UK.
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