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Summary

The report describes the overall direction of corporate responsibility at the company & reports on progress in 2008 against the commitments set out in 2007

Report Highlights

International Personal Finance (IPF) has produced its 2nd Corporate Responsibility Report since demerging from Provident Financial Plc in 2007. This can be found at www.ipfincrreport.co.uk/cr08 The report describes the overall direction of corporate responsibility at IPF and reports on progress in 2008 against the commitments set out in 2007.

Highlights include:

CEO interview by CSR Europe Executive Director Kerstin Born

A response to stakeholder feedback provided in 2008

For the first time reporting to Global Reporting Initiative G3 application level A and in 2008 IPF decided to participate in the UN Global Compact

During 2008, 166 goals were set as a group: IPF achieved 113; 36 were partially achieved; and just 17 were not achieved. New goals also set for all business for 2009

Progress to voluntarily align the business to the Treating Customers Fairly principles, the UK’s Financial Services Authority’s initiative

Progress in driving financial literacy activity throughout the Group, following commitments made in 2008 to make this a central theme of community investment work

Progress within the new talent management programme

All businesses audited to ISO14001 and continual environmental improvements

IPF is a specialised home credit business with over 2 million customers in seven countries. The company aims to be a leading provider of simple financial products and services to people of modest means.
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