This holiday season, Entergy brought smiles to our customers with the return of “Operation Secret Santa.” At the Canal Street Customer Care Center, select customers were pleasantly surprised as Santa and Entergy leadership stepped in to cover their utility bills, thanks to The Power to Care, part of Entergy’s program dedicated to assisting low-income families and households.

Launched in 2014, "Operation Secret Santa" was inspired by the sight of customers braving the winter chill to settle their bills before the holidays. Since then, the initiative has distributed over $60,000 in utility payment assistance, allowing families to enjoy their holiday traditions without the stress of financial burdens.

"We love our customers and Operation Secret Santa captures the essence of the holiday spirit,” said Deanna Rodriguez, president and CEO of Entergy New Orleans. "Through The Power to Care, we are able to help customers pay their utility bills, bringing comfort and joy to those who need it most."

Through The Power to Care program, Entergy collaborates with local nonprofits, dedicated employees, and generous customers to offer emergency bill payment support to seniors and individuals with disabilities facing hardships. Since its inception in 2008, the program has raised over $50 million, assisting more than 250,000 customers in need.

As the holiday season approaches, we invite everyone to join us in extending a helping hand to our neighbors in need. Your support can play a vital role in ensuring that those struggling can keep their lights on during this chilly winter season.

Discover how you can contribute to keeping the power on for someone in need this holiday season here.

Entergy Corporation

Entergy Corporation

Entergy is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability, resilience and growth of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergy.com and follow @Entergy on social media. #WePowerLife

Corporate Social Responsibility at Entergy

For more than 100 years, Entergy has powered life in our communities through strategic philanthropy, volunteerism and advocacy. Entergy’s corporate social responsibility initiatives help create and sustain thriving communities, position the company for sustainable growth and are aligned with the United Nations Sustainable Development Goals. Our top CSR priorities are education/workforce development, poverty solutions/social services and environmental programs. Entergy annually contributes $16-$18 million in shareholder-funded grants to approximately 2,000 nonprofit organizations in the communities where we operate. In addition, our employees volunteer more than 100,000 hours in those communities' values at more than $3 million.

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