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Free Tax Prep Services Secures Nearly $43M in Tax Refunds for Entergy Customers in 2023


Free Tax Prep Services Secures Nearly $43M in Tax Refunds for Entergy Customers in 2023


Published 04-10-24

Submitted by Entergy Corporation

An Entergy employee smiling at a person sitting across from them.

"Entergy's assistance with my taxes was truly a blessing. The entire process, from arriving at the event to the completion, was incredibly smooth. Thanks to their support, I received a substantial tax refund that I couldn't have managed on my own, and it didn't cost me a penny."

–Entergy customer

An annual sponsorship of free tax preparation services has been a cornerstone of Entergy’s corporate social responsibility initiatives to help customers facing financial challenges and uplift our communities out of poverty. Each year, we sponsor Super Tax Day events and promote Volunteer Income Tax Assistance sites, or VITA, offering free tax filing services and customer assistance across our service area in Arkansas, Louisiana, Mississippi and Texas.

Last year, our IRS-certified employees contributed more than 2,800 volunteer hours to help vulnerable customers prepare and file tax returns. This dedicated effort led to an outstanding outcome where more than 37,000 Entergy customers benefited from a total of $42.7 million in federal tax refunds facilitated by Entergy-sponsored VITA sites. The positive economic ripple effect of these tax events was significant, resulting in a $64 million economic applied to the total refunds, showcasing the significant impact of our initiatives on the community.

During these events, our customers accessed valuable resources and information on tax credits and deductions they may be eligible for, including the federal Earned Income Tax Credit, or EITC. The EITC program is a crucial tool in lifting low-income individuals and their families above the poverty line. Entergy’s tax preparation volunteers helped our customers determine if they are eligible for this and other tax credits, maximizing their tax refunds.

"Each year, our employee volunteers collaborate with the IRS, United Way affiliates and nonprofits to provide free tax preparation services for our low-income customers living in our service area,” said Patty Riddlebarger, Entergy’s vice president of corporate social responsibility. “Since this service began, we have helped more than 185,000 families access $330 million in EITC refunds. This impactful initiative highlights the importance of supporting and uplifting our customers and communities."

Since 2011, Entergy has been organizing these free Super Tax Day events to help qualifying customers claim the EITC. Entergy employees have played an important role in the success of Super Tax Day, dedicating thousands of volunteer hours to assist customers in filing taxes and claiming the EITC. By offering services like financial coaching, budget workshops and legal services, Entergy continues empowering our customers to achieve their financial goals and build generational wealth.

The 2024 tax season is still underway, with events and resources to help our customers in need break the cycle of poverty.

Customers can still receive free, in-person tax preparation services by scheduling an appointment at one of the Entergy-sponsored Volunteer Income Tax Assistance sites through April 15.

Get free tax prep help

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Entergy Corporation

Entergy Corporation

Entergy is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at and follow @Entergy on social media. #WePowerLife

Corporate Social Responsibility at Entergy

For more than 100 years, Entergy has powered life in our communities through strategic philanthropy, volunteerism and advocacy. Entergy’s corporate social responsibility initiatives help create and sustain thriving communities, position the company for sustainable growth and are aligned with the United Nations Sustainable Development Goals. Our top CSR priorities are education/workforce development, poverty solutions/social services and environmental programs. Entergy annually contributes $16-$18 million in shareholder-funded grants to approximately 2,000 nonprofit organizations in the communities where we operate. In addition, our employees volunteer more than 100,000 hours in those communities' values at more than $3 million.

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