PSE&G urges customers to think twice if someone threatens to immediately shut off their power
Submitted by Public Service Enterprise Group (PSEG)
Originally published on PSEG NewsRoom
NEWARK, N.J., August 2, 2022 /CSRwire/- Just like the summer itself, scammers are turning up the heat, pretending to be PSE&G or impersonating prominent area utilities, and threatening to turn off service for nonpayment. PSE&G urges customers to understand scammers’ tactics and do the right thing if confronted with a demand for payment: Get the truth from the real PSE&G at 800-436-PSEG (7734).
“Protecting our customers is a top priority. It is critically important we continue to raise awareness and educate customers about how to spot and stop potential scams,” said Jane Bergen, director of billing, Customer Care for PSE&G. “Scammers continue to adapt and develop increasingly sophisticated tactics to take advantage of our customers.”
Throughout the COVID-19 pandemic, scammers increased calls, texts, emails and in-person tactics, and they continue to contact utility customers asking for immediate payment to avoid service disconnection. PSE&G would not send just one notification to a customer within an hour of a service disconnection. Also, the company would not require payment with a prepaid debit card, gift card, any form of cryptocurrency or third-party digital payment via fund transfer applications. PSE&G offers a variety of payment options and would never require one specific type of payment.
Signs of potential scam activity:
Protect yourself against scams:
For more information on scams, visit pseg.com/scamalert.
Public Service Electric & Gas Co. is New Jersey’s oldest and largest gas and electric delivery public utility, serving three-quarters of the state’s population, as well as one of the nation’s largest utilities. PSE&G has won the ReliabilityOne Award for superior electric system reliability in the Mid-Atlantic region for 20 consecutive years. PSE&G received the 2022 ENERGY STAR® “Partner of the Year” award in the Energy Efficiency Program Delivery category, and is a 2021 Customer Champion and Most Trusted Brand as named by Escalent. PSE&G is a subsidiary of Public Service Enterprise Group Inc., (PSEG) (NYSE:PEG), a predominantly regulated infrastructure company focused on a clean energy future and has been named to the Dow Jones Sustainability Index for North America for 14 consecutive years (www.pseg.com).
Public Service Enterprise Group Inc. (PSEG) (NYSE: PEG) is a publicly traded diversified energy company with approximately 13,000 employees. Headquartered in Newark, N.J., PSEG's principal operating subsidiaries are: Public Service Electric and Gas Co. (PSE&G), PSEG Power and PSEG Long Island. PSEG is a Fortune 500 company included in the S&P 500 Index and has been named to the Dow Jones Sustainability Index for North America for 11 consecutive years (https://corporate.pseg.com/).
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