To be ready to help customers, first responders and communities during hurricane and wildfire seasons and beyond, the Un‑carrier has stepped up efforts around network resiliency and redundancy, community response, educational programs and more
Submitted by T-Mobile
BELLEVUE, Wash., June 7, 2022 /CSRwire/ - T-Mobile (NASDAQ: TMUS) is taking big steps to be ready for whatever this year's hurricane and wildfire seasons bring its way. From making massive network resiliency investments that added thousands of backup generators to its resource inventory, to expanding its emergency response fleet to include even more vehicles with WiFi connectivity, to launching a new consumer-focused educational collaboration with The Weather Channel, the Un-carrier wants the communities it serves across the U.S. to know Team Magenta has their backs.
“As forecasters predict another round of challenging summer weather events in 2022, T-Mobile teams have been taking proactive steps throughout the year to prepare so we can be there for the communities we serve when they need it most,” said T-Mobile President of Technology Neville Ray. “Investing in our network, expanding our emergency response equipment fleet and preparing our teams to mobilize ensures T-Mobile shows up quickly whenever and wherever we’re needed. Our sincerest hope is that communities won’t be impacted, but we’ll be ready for whatever may come.”
Prepared for Any Possibility
Disasters can be unpredictable, so T-Mobile teams aim to be ready for any possibility. Before, during and after a weather or disaster event, the Un-carrier focuses on ensuring customers, first responders and communities are supported.
Communication and Collaboration
Ongoing communication and collaboration between T-Mobile teams and with other partners is critical to staying informed and keeping customers aware of what’s to come. This includes:
Network and Community Response Readiness
When it comes to network readiness, resiliency and redundancy are critical. T-Mobile is taking measures now that will allow the Un-carrier to be able to maintain connectivity with limited interruption even in the worst of conditions, including:
How Customers Can Be Ready
Customers can take steps to prepare themselves before and during weather events, too. Here are a few:
If power outages and other service interruptions occur:
Customers and the community can stay up to date on T-Mobile’s response and recovery efforts:
*Wi-Fi Calling: Capable phone and Wi-Fi connection required; may decrement plan minutes. Most devices will not transition between Wi-Fi and the wireless network. See your device’s User Manual and selected service for details.
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to millions of customers who are unwilling to compromise on quality and value.
Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.
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