PSE&G Partners with NJ Board of Public Utilities to Raise Awareness about Resources
Submitted by Public Service Enterprise Group (PSEG)
NEWARK, N.J., June 6, 2022 /CSRwire/ - The New Jersey Board of Public Utilities has named the week of June 6 Utility Assistance Awareness Week to call attention to programs available to help customers who are struggling to pay their utility bills. Payment assistance programs have expanded to include more customers at much higher income levels, including those who are behind on their bills for the first time.
“We continue to make every effort to work with customers who have fallen behind on their bills. We’re here to help,” said Jane Bergen, director of billing for PSE&G Customer Care. “We never want to disconnect a customer’s electric or gas service because of an inability to pay.”
PSE&G will participate in a community resource event co-hosted by the NJ BPU and the City of Camden on Tuesday, June 7, from 1 to 3 p.m. at Roosevelt Plaza Park, 520 Market Street, Camden. PSE&G, social service agencies and service providers will be sharing information, helping customers sign up and answering questions about programs.
It is important to be aware of payment assistance options and utility payment assistance programs available.
Payment Assistance Programs
To learn more about all available programs and how to apply, see below.
To apply for energy assistance programs such as ARP, LIHEAP/USF and others, click here.
Customers who have applied for any payment assistance program by June 15 will be protected from service disconnection while their application is being processed. If you have applied by June 15, please contact PSE&G to let us know. Call us at 1-800-357-2262, or e-mail us at email@example.com and include your name, account number, how you applied (online, on the phone, or in person), and either the confirmation number or the agency name.
PSE&G Deferred Payment Arrangements (DPAs)
More About Available Assistance Programs
Universal Service Fund (USF) or 800-510-3102
Low Income Home Energy Assistance Program (LIHEAP) or 800-510-3102
Payment Assistance Gas and Electric (PAGE) or 732-389-2204
Note: To quality for PAGE, you must first apply for LIHEAP and USF; if you meet the PAGE requirements, you can apply for PAGE.
NJ SHARES (NJS) or 866-NJSHARES (657-4273)
New Jersey Lifeline or 800-792-9745
Need Help Completing an Application?
PSE&G is partnering with social service agencies to provide assistance in PSE&G Customer Service Centers. Representatives are available to help you complete your application. Click here to find the customer service center near you.
For more information and resources to help you manage your energy bill, visit pseg.com/help.
Public Service Electric & Gas Co. (PSE&G) is New Jersey's oldest and largest gas and electric delivery public utility, serving three-quarters of the state's population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability in the Mid-Atlantic region. In 2020, PSE&G was named the most trusted combined gas & electric utility in the East Region, by the Cogent Syndicated Brand Trust Index. PSE&G is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a diversified energy company. PSEG has been named to the Dow Jones Sustainability Index for North America for 14 consecutive years (www.pseg.com).
Public Service Enterprise Group Inc. (PSEG) (NYSE: PEG) is a publicly traded diversified energy company with approximately 13,000 employees. Headquartered in Newark, N.J., PSEG's principal operating subsidiaries are: Public Service Electric and Gas Co. (PSE&G), PSEG Power and PSEG Long Island. PSEG is a Fortune 500 company included in the S&P 500 Index and has been named to the Dow Jones Sustainability Index for North America for 11 consecutive years (https://corporate.pseg.com/).
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