Submitted by Duke Energy
CHARLOTTE, N.C., May 25, 2022 /CSRwire/ - Duke Energy (NYSE: DUK) in 2021 continued to make rapid progress in its multi-year transition to clean energy sources, Chair, President and CEO Lynn Good told investors during the company’s annual shareholders meeting.
“Our more than 27,000 teammates rallied behind our mission to achieve net-zero emissions by 2050,” she said. “Our promise is to continue this momentum. Our five-year enterprise capital plan includes $63 billion of investment, and 80% is directed to our clean energy transition.”
Good cited several milestones:
“Already in 2022, we’ve taken aggressive action, expanding our net-zero emissions goal to include Scope 2 and certain Scope 3 emissions. We also announced we’re targeting energy from coal to represent less than 5% of our total generation by 2030, and a full exit by 2035,” she said.
“We look forward to continued progress on our goals across our jurisdictions – retiring coal units, adding renewables and battery storage, investing in the grid, advocating for new zero-emission technologies, and collaborating with state and federal policymakers, regulators and stakeholders to meet the unique needs of each state,” Good said.
Customer focus, energy affordability
In 2021, “we continued to surpass our benchmark targets for our internal customer satisfaction metrics, and improved our J.D. Power rankings, year over year, in nearly all of our jurisdictions,” she said.
Duke Energy also continued to actively work to keep energy affordable for customers.
The company offered energy-saving tips and innovative efficiency programs to help customers manage and reduce their energy use. For example, the Home Energy House Call is a free in-home energy assessment that provides customers with comprehensive information about how they use energy – and strategies to save money on their monthly energy bills.
In addition, Duke Energy worked aggressively to assist financially struggling customers – offering customized bill-payment programs, connecting customers to financial assistance programs run by government agencies and nonprofit organizations, and donating funds to community organizations that help individuals and families in need.
The company in 2021 established a dedicated team of customer advocates to partner with government assistance agencies and nonprofit organizations. Through this model, the company helped customers receive more than $100 million in financial support to help pay their energy bills.
Duke Energy also assisted low-income customers with utility bills, providing $3.2 million through the Share the Light Fund and other donations.
Also at today’s meeting:
A replay of the meeting will be posted on Duke Energy’s investors page.
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 28,000 people.
Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business and at least a 50% carbon reduction from electric generation by 2030 and net-zero carbon emissions by 2050. The 2050 net-zero goals also include Scope 2 and certain Scope 3 emissions. In addition, the company is investing in major electric grid enhancements and energy storage, and exploring zero-emission power generation technologies such as hydrogen and advanced nuclear.
Duke Energy was named to Fortune’s 2022 “World’s Most Admired Companies” list and Forbes’ “America’s Best Employers” list. More information is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy’s illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.
Media contact: Neil Nissan
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Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of the largest energy holding companies in the U.S. It employs 30,000 people and has an electric generating capacity of 51,000 megawatts through its regulated utilities and 3,000 megawatts through its nonregulated Duke Energy Renewables unit.
Duke Energy is transforming its customers’ experience, modernizing the energy grid, generating cleaner energy and expanding natural gas infrastructure to create a smarter energy future for the people and communities it serves. The Electric Utilities and Infrastructure unit’s regulated utilities serve approximately 7.7 million retail electric customers in six states – North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. The Gas Utilities and Infrastructure unit distributes natural gas to more than 1.6 million customers in five states – North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The Duke Energy Renewables unit operates wind and solar generation facilities across the U.S., as well as energy storage and microgrid projects.
Duke Energy was named to Fortune’s 2019 “World’s Most Admired Companies” list and Forbes’ 2019 “America’s Best Employers” list. More information about the company is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos, videos and other materials. Duke Energy’s illumination features stories about people, innovations, community topics and environmental issues.
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