Submitted by National Grid
National Grid’s upstate New York field force of more than 3,400 workers has restored power to nearly 180,000 of the approximately 215,000 customers impacted by the powerful windstorm that swept across the region Saturday through this morning. The storm, which included gusts of up to 80 mph in some areas, brought significant and widespread damage to the company’s electricity delivery system, leaving behind at least 225 broken utility poles, 100 damaged transformers and hundreds of toppled trees, tree limbs and downed wires.
Among the hardest hit were areas along the shores of Lake Erie and Lake Ontario, including Erie, Genesee, Niagara, Monroe, Oswego, Lewis and St. Lawrence counties.
Crews have been working around the clock since the storm began to restore power as quickly and safely as possible.
The company is providing the following general estimated restoration times for customers who remain without service. Power is being consistently restored to customers in these regions and ETRs are updated on the company’s Outage Central site. Additionally, customers can check on the power restoration estimate for their specific address by logging into our Report or Check an Outage page.
“This storm has been extremely damaging to our electricity system,” said Matt Barnett, Vice President of New York Electric Operations. “We understand the inconvenience of being without power and our crews will continue to be out there in full force bringing service back to customers as quickly as possible.”
National Grid is offering customers dry ice and bottled water Monday, Dec. 13, from noon to 4 p.m. at the locations below. Company personnel will provide information on the proper handling of dry ice, and customers are asked to bring a small cooler or shopping bag to transport their dry ice. The dry ice location also can be found on National Grid’s Outage Central map.
Western New York Dry Ice and Bottled Water Locations:
City of Batavia Fire Department
18 Evans St. Batavia, NY 14020
Town of Amherst Community Centern
4255 Harlem Rd. Amherst, NY 14426
City of Niagara Falls Firehouse #8
320 Hyde Park Blvd. Niagara Falls, NY 14303
Central New York Dry Ice and Bottled Water Locations:
Paul Smiths- Gabriels Volunteer Fire Department
68 State Route 86 Gabriels, NY 12939
Watertown CitiBus Garage
544 Newell St. Watertown, NY 13601
Jefferson Community College Extension Campus
7395 East Rd. Lowville, NY 13367
Oswego Fire Dept (back parking lot)
35 E. Seneca St. Oswego, NY 13126
St. Lawrence County
Canton Fire Department
77 Riverside Dr. Canton, NY 13617
The Restoration Process
The company’s first priority is to ensure the safety of our customers and our crews by clearing away dangers such as live, downed power lines. Next come repairs to main transmission facilities, including towers, poles and high-tension wires that deliver power to thousands of customers. Recovery work at local substations also is a high priority, followed by repairs to neighborhood circuits, transformers and service wires. Click here for a video on how National Grid restores power after a storm.
Estimated Restoration Times
The company is also encouraging customers to keep safety a priority with the following reminders:
Electricity & Generator Safety
Stay informed and connected
About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions.
National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York and Massachusetts. National Grid is focused on building a path to a more affordable, reliable clean energy future through our fossil-free vision. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions.
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