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Consumers Energy Named ‘Most Trusted Brand’ Among Midwest Utilities for Business Customers

Company No. 1 in Midwest Region; One of the Top Utilities in the Country

Published 07-09-18

Submitted by Consumers Energy

An independent national survey has named Consumers Energy as a “Most Trusted Brand,” ranking it as a top utility in the Midwest and in the top 15 in the nation among providers of electricity and natural gas according to business customers.

“At Consumers Energy, we work every day to help Michigan be more competitive and attractive to businesses. We know that when Michigan wins, we all win,” said Brian Rich, Consumers Energy’s senior vice president of customer experience.

“We are honored our small, medium and large customers are telling us they appreciate our effort to make Michigan a compelling place to do business.”

The new results were released by Cogent Reports, a division of Market Strategies International, and are based on business customer surveys. Sixty combination energy utilities nationally were named as “Most Trusted Brands.”

Consumers Energy last year also was ranked by Market Strategies International as fourth in the nation among providers of electricity and natural gas among residential customers.

Previously, Consumers Energy was ranked as Michigan’s best place to work by Forbes magazine and was recognized in Michigan and nationally for its commitment to providing job opportunities for military veterans

Consumers Energy, Michigan’s largest energy provider, is the principal subsidiary of CMS Energy (NYSE: CMS), providing natural gas and/or electricity to 6.7 million of the state’s 10 million residents in all 68 Lower Peninsula counties.

SURVEY RESULTS: See Cogent Reports’ 2018 Utility Trusted Brand & Customer Engagement™: Business study: https://www.marketstrategies.com/news/2779/1/Utility-Business-Customers-Want-Trusted-Utility-Partners.aspx

2017 RESIDENTIAL SURVEY: See Cogent Reports’ 2017 Utility Trusted Brand & Customer Engagement™ Residential study: http://landing.marketstrategies.com/utility-trusted-brand-and-customer-engagement-residential-study-2017

Media Contacts

Brian Wheeler, 517-788-2394, or Katie Carey, 517-740-1739

For more information about Consumers Energy, go to www.ConsumersEnergy.com.

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Consumers Energy

Consumers Energy

Consumers Energy is one of the nation's largest combination utilities, providing electric and natural gas service to nearly 6.6 million of Michigan's 10 million residents, in all 68 Lower Peninsula counties.

Our Growing Forward strategy calls for investing more than $6 billion in Michigan over the next five years. That includes significant investments in energy efficiency, renewable energy, environmental and customer service enhancements, and new power generation.

The investments make Consumers Energy one of the largest investors in Michigan and will help the utility maintain and improve service to customers, create jobs, boost the state’s economy and expand the state’s tax base.

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