MINNEAPOLIS--(BUSINESS WIRE)--Sept. 9, 2005--Best Buy Co., Inc.
(NYSE:BBY):

Customer/community relief efforts

-- Job fairs will take place Sept. 12 - Sept. 16 at four Best Buy
stores for displaced survivors of the hurricane. Hiring full
time, part time and seasonal employees for a variety of
functions, including cashiers, customer service,
non-commission sales, Geek Squad agents, shipping and
receiving, and delivery drivers.

-- Mobile, Ala.: 10 a.m. to 5 p.m. - 3250 Airport Boulevard

-- Spanish Fort, Ala: 10 a.m. to 5 p.m. - 10200 Eastern Shore
Boulevard

-- Baton Rouge, Ala: Noon to 5 p.m. - 5913 Bluebonnet
Boulevard

-- Lafayette, La.: 10 a.m. to 5 p.m. - 5635 Johnson Street

-- In-store "computer banks" provide free internet access to
community members who need to file insurance claims, register
with FEMA and the Red Cross, and reach loved ones. Two stores
currently offer the banks - Lafayette, La. and Baton Rouge,
La. Additional computer banks will open as other stores are
reopened and equipped.

-- Best Buy has expanded its matching program for customer
donations to the American Red Cross Disaster Relief Fund in
support of victims of Hurricane Katrina. The public can donate
at any U.S. Best Buy store register in any dollar amount, or
online at www.BestBuy.com; no purchase is necessary. Donations
will be accepted through September 30. The Best Buy Children's
Foundation will match donations up to $2 million.

-- Best Buy is offering special financing options for new
purchases including 1) no interest, no payments for 12 months;
and 2) no interest, with payments, for 24 months (please see
stores for minimum purchase information).

-- The Best Buy credit card program, managed by HBSC, is
temporarily suspending late fees, finance charges, penalty
rates, and NSF fees for customers in FEMA-designated disaster
areas. Additionally, mailings, collection activities, and
solicitations are being temporarily suspended. Customers need
to call the customer service number (800-365-0292) to
determine if suspensions are applicable for their accounts.

Employee recovery-relief

-- Employees who remain displaced are asked to call the employee
hotline, (678) 591-1370.

-- Temporary shelters, provided by Best Buy, are available for
employees and their families, including food and necessities.

-- All employees will be paid for as long as the crisis persists,
which will be monitored.

-- Employees who need cash are receiving cash advances from Best
Buy.

-- Employees who want to work, but whose home stores are
currently closed, are being welcomed at Best Buy stores
throughout the U.S.

-- Counseling is being offered to all employees through Best
Buy's employee assistance program.

-- A Web site and employee hotline have been established for
store employees and their families to consult for current
information about work and relief-related issues.

Store status

-- As of September 9, the following Best Buy stores remain
closed: Harvey, La., Slidell, La., Metairie, La., Covington,
La., Hattiesburg, Miss., and Houma, La.

Copyright Business Wire 2005

Best Buy Company, Inc.

Best Buy Company, Inc.

Giving back to our communities is central to the way we do business at Best Buy. Whether it’s funding innovative programs that make learning fun for kids, providing te@ch awards to K-12 schools each year, supporting the United Way and American Red Cross, or mobilizing TagTeam volunteers throughout the country, we are privileged to help strengthen our communities.

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