Submitted by Starbucks Corporation
"Since Starbucks opened its first store in 1971, our goal has been to act with integrity and in a responsible manner throughout our business," said Sandra Taylor, senior vice president, Corporate Social Responsibility for Starbucks Coffee Company. "We hope our report helps to instill trust in our stakeholders by illustrating that we continue to operate our business according to our values and guiding principles."
For the second consecutive year, Starbucks CSR Annual Report was independently verified by Moss Adams, a certified public accounting firm. By taking this step, Starbucks is providing additional assurance to its stakeholders that the information is accurate and that its policies and practices are consistent with the information in the report.
Some highlights from the 2003 CSR Annual Report include:
"While we are proud of what we've accomplished, we know there is always room for improvement," added Taylor. "We believe that by publicly stating our future intentions we will continue to see positive changes throughout the company. Next year we will report back on our progress made on the performance targets and intend to continue to raise the bar even higher for ourselves in the coming years."
Starbucks CSR Annual Report was officially released at the Company's Annual Shareholders' Meeting last week and is available online at www.starbucks.com/csrannualreport. To request a printed copy, call 1-800-23-LATTE. Starbucks values ongoing feedback from its stakeholders. Readers are encouraged to complete an online survey at www.starbucks.com/csrsurvey.
Starbucks Coffee Company is the leading retailer, roaster and brand of specialty coffee in the world, with more than 7,500 retail locations in North America, Latin America, Europe, the Middle East and the Pacific Rim. The Company is committed to offering the highest quality coffee and the Starbucks Experience while conducting its business in ways that produce social, environmental and economic benefits for communities in which it does business.
It's the way we do business Contributing positively to our communities and environment is so important to Starbucks that it's a guiding principle of our mission statement. We jointly fulfill this commitment with partners (employees), at all levels of the company, by getting involved together to help build stronger communities and conserve natural resources.
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