Published 02-19-19
Issued by NatWest Group
“Our future success is dependent on serving our customers well and generating value for society through the products and services we provide. We are considering the long-term impacts of our decisions and actions in a number of ways. For example, our enterprise and financial education programmes are making a difference to our customers and communities. We have also enhanced our energy lending policies and are playing our part to address the risks and opportunities presented by climate change to our business and our customers”.
“We are building a more sustainable bank; a more responsible company, doing business in a more sustainable way. We consider the long-term impacts of our actions in our decision making, and we are proud that our enterprise and financial education programmes show the difference we’re making for our customers and communities. Continuing to live by our values and providing, simple, safe and more customer focused banking will help us to build trust for the long term.”
Kirsty Britz, Director of Sustainable Banking
RBS is a financial services company, providing a wide range of products and services to personal, commercial, large corporate and institutional customers.
For a number of years we have prioritised transparency and openness in our reporting. This is our third year of integrated reporting and our 2018 Strategic Report brings financial and non financial performance together. Highlights include:
Customer Focused:
Responsible Business:
Working at RBS:
At RBS, we are focused on serving customers well. We are making progress towards embedding sustainability across our organisation and welcome the growing prominence of the UN Sustainable Development Goals (SDGs) and 2030 targets. In 2018, we completed an assessment of our business activities against the SDGs and we’re engaging with a range of stakeholders to help us align our strategy. We know there is more to do, and throughout 2019 we will continue to listen and change for the better.
We have learnt some important lessons in the past decade and this continues to motivate us to run the bank as a sustainable and responsible business, serving today’s customers in a way that also helps future generations.
For further details contact: RBSSustainability@rbs.co.uk
For more information: Visit our Investor pages. More detailed sustainability information is also available on Sustainable Banking at rbs.com
Media Contact:
Andrew Horne
Tel: 0207 672 1981
Sustainable Banking Contact:
Jennifer Coleman
Mobile: 07917895594