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Meet Lucy Taylor, our incredible COO of KFC UK & Ireland, whose 20-year journey has taken her to over 25 countries (and counting!). From breaking barriers to inspiring others, Lucy’s story is the definition of bold moves and bucket-worthy success. 

"I was the first woman COO in the Middle East, and what excited me most was giving hope to other women – showing them that it’s possible." 

Want to be part of a team where dreams take flight? Keep watching to find out how to join our KFC UK operations family.

Operations are the heart of KFC. They’re the reason our customers get to enjoy our finger lickin’ good chicken and exceptional service every single day. 

From our in-restaurant teams who bring the Colonel’s Original Recipe to life, to the leaders driving customer excellence, risk and compliance, food safety, and more, it takes an army of passionate, bold, and customer-focused individuals to make our brand what it is. We like to think of them as our 12th secret ingredient. 

As our COO, Lucy Taylor, shares in the clip below, the opportunities at KFC are endless. With bold ambitions in a rapidly growing business, we’re looking for driven individuals ready to support and unlock potential in our people, build our brand and make a positive impact to our communities. 

Check out our latest operations vacancies here: https://www.kfc.co.uk/careers

Yum! Brands

Yum! Brands

Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 60,000 restaurants in more than 155 countries and territories under the company’s concepts – Taco Bell, KFC, Pizza Hut and Habit Burger & Grill. The Company's Taco Bell, KFC and Pizza Hut brands are global leaders of the Mexican-inspired food, chicken and pizza categories, respectively. Habit Burger & Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2024, Yum! was named to the Dow Jones Sustainability Index North America, Newsweek’s list of America’s Most Responsible Companies, USA Today’s America’s Climate Leaders and 3BL’s list of 100 Best Corporate Citizens. In 2025, the Company was recognized among TIME magazine’s list of Best Companies for Future Leaders. In addition, Taco Bell, KFC and Pizza Hut brands were ranked in the top 25 of Entrepreneur’s Top Global Franchises Ranking for 2025, with Taco Bell securing the No. 1 spot for the fifth consecutive year.

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