I started as a Route Service Representative back in March 1984 at a small lab in Cambridge, Massachusetts called Spectrum Medical Labs as one of only six drivers. Spectrum was acquired by Met Path and Corning and eventually became Quest Diagnostics.

Before I started as an RSR, I was a single 21-year-old construction worker in Chelsea, Massachusetts who never thought about ever working in the medical field. But one day, my brother-in-law talked about a job opening as a medical courier with his father at Spectrum. So, I applied, and 40 years later here I am.

Over the last 40 years working here, I got married to my beautiful wife of 38 years, raised 2 children, and now have 3 grandchildren. I have also been a youth football and baseball coach for the last 26 years in my hometown of Chelsea.

During my 40-year career at Quest Diagnostics, I have run 37 different routes and have been a route driver, swing driver, and a stat driver and have serviced clients in every corner of New England, from Massachusetts and Connecticut to Maine, New Hampshire, and Vermont. I can’t even imagine how many miles I have driven for Quest, but I know it’s a lot.

I absolutely love driving, but now I don’t get to do too much driving as I am currently a Sr RSR servicing exclusively Quest’s largest client in Boston (NeighborHealth, which was formerly East Boston Neighborhood Health Center). I feel like a movie star as I walk through the halls of the health center every day. Everyone from the janitors to security, doctors, nurses and even the CEO know me and yell my name and high-five me. It’s such a great feeling to work with such amazing people.

I have met some wonderful people over the years at Quest—a lot who have become lifelong friends. My coworkers, leaders, and customers are just amazing. I am absolutely honored to work for such an amazing company that has been a huge part of my family for the last 40 years.

Quest Diagnostics

Quest Diagnostics

Quest Diagnostics works across the healthcare ecosystem to create a healthier world, one life at a time. We provide diagnostic insights from the results of our laboratory testing to empower people, physicians and organizations to take action to improve health outcomes. Derived from one of the world's largest databases of de-identifiable clinical lab results, Quest's diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve healthcare management. Quest Diagnostics annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives and create a healthier world.

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