Published 09-04-24
Submitted by Entergy Corporation
Extreme heat can increase electricity use and costs, and the past two summers have brought record-level temperatures and high electricity usage by our customers. Entergy New Orleans and Entergy Louisiana are committed to helping our customers stay cool and save money this summer with bill management tools and customer assistance events.
Entergy’s newly launched online Bill Toolkit connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.
“In the face of extreme temperatures, we’re doing all we can to keep costs down for customers with some of the lowest electricity rates in the country,” said Steven Benyard, Vice President of Reliability for Entergy Louisiana. “To help our customers take control of their budget and save money in extreme heat, we are connecting them with tools to monitor their energy use, manage their bills and find financial assistance.”
Track your energy use
Bill management tools like myAdvisor empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.
Manage your bills your way
Entergy offers several flexible payment options so customers can choose when, where and how they receive their bills.
Entergy encourages customers who may need additional payment options to reach out. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app or myEntergy.
Find financial assistance
For customers needing assistance to pay their bills, Entergy is here to help. Throughout this summer, Entergy is implementing a series of measures through its “Beat the Heat” program focused on helping our low-income customers and communities stay cool and pay their bills. The program provides bill payment assistance, fans and energy efficiency kits and support from local community partners to help hundreds of residential customers across the state.
In addition, Entergy partners with local and state organizations to connect qualifying customers with financial assistance including:
For more ways to save energy and money, customers can visit BillToolkit.entergy.com.
Contact
Susan Henry|504-670-3613|shenry4@entergy.com
Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergy.com and follow @Entergy on social media.
Corporate Social Responsibility at Entergy
For more than 100 years, Entergy has powered life in our communities through strategic philanthropy, volunteerism and advocacy. Entergy’s corporate social responsibility initiatives help create and sustain thriving communities, position the company for sustainable growth and are aligned with the United Nations Sustainable Development Goals. Our top CSR priorities are education/workforce development, poverty solutions/social services and environmental programs. Entergy annually contributes $16-$18 million in shareholder-funded grants to approximately 2,000 nonprofit organizations in the communities where we operate. In addition, our employees volunteer more than 100,000 hours in those communities' values at more than $3 million.
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