Submitted by Paychex, Inc.
Providing the right career advancement opportunities is crucial for motivating and retaining employees.
But, while investing in learning and development is in itself is important, our research shows that it’s even more important for employers to make sure they’re providing development opportunities tailored specifically for their workforce.
To understand what employees today are currently looking for in terms of skill development and career advancement, we conducted an online survey of 606 employees at various organizations throughout the U.S.
The participants were full-time and part-time employees living in the U.S., working at small to mid-sized businesses (20-500 employees), and aged between 18-75 years old. Respondents represent a mix of in-person, fully remote, and hybrid workers, as well as both active (requires physical movement for much of the day) and sedentary (requires minimal movement for most of the day) job roles.
Over half of the participants (64%) agreed that they are satisfied with their organization’s opportunities for career advancement. However, at the same time, 63% said they would be more likely to stay at their current employer if they had better access to these career development opportunities.
Our research also found that there are key variations in satisfaction depending on employees’ working arrangement (remote, hybrid, on-site) and industry sector.
Here are some of the top findings:
Key Findings: The Career Progression Opportunities Employees Want
#1 More than 50% of employees are happy with their current career advancement opportunities, but remote workers are not as satisfied as those who work in person.
Overall, 23% "strongly agreed" and 41% "agreed" that they are satisfied with the training and education opportunities their organization provides for career advancement.
However, those working fully remote (14%) are more likely to disagree with this than those working fully on-site (8%) or hybrid (7%).
Also, full-time workers (69%) are more likely to agree/strongly agree that they are satisfied with their career advancement opportunities than part-time employees (57%).
Finally, those in professional and business services (84%) are more likely to agree/strongly agree that they are satisfied with their professional development opportunities compared to those in any other industry (values range from 44–65%).
#2 Career advancement opportunities play a big role in retention.
63% of employees either "strongly agreed" or "agreed" that they would be more likely to stay at an organization if they were provided with better learning opportunities to enhance their skill set and advance their careers.
However, those with hybrid working arrangements (78%) are more likely to agree with the above statement than those working fully on-site (63%) or fully remote (52%).
Those who work full-time (71%) are also more likely to agree with the above statement than those who work part-time (56%).
When examining this sentiment across industries, those who work in construction (76%) are more likely to agree with the above statement than those who work in leisure and hospitality (42%); education and health services (60%); and retail, trade, transportation, and utilities (59%).
#3 The development opportunities desired by employees vary by their work arrangements (remote/on-site, full-time/part-time)
Overall, data analytics (39%), computer (39%), software (37%), and marketing skills (36%), are the hard skills that employees feel they are lacking, holding them back from career advancement. When considering work arrangements, fully remote employees (45%) were more likely to say that a lack of marketing skills are holding them back than those fully on-site (33%) or hybrid (32%).
Additionally, full-time employees (32%) were more likely to say that analytical skills are holding them back than part-time employees (25%).
In terms of soft skills, the #1 soft skills employees say they feel are holding them back from career advancement are time management (43%), digital literacy (39%), and leadership skills (37%).
When considering work arrangements, those fully on-site (46%) were more likely to say that digital literacy is holding them back than those working fully remote (34%) or hybrid (26%).
#4 Employees value access to learning in different ways.
Overall, the most desired types of career development opportunities are:
Remote employees (58%) prefer access to a suite of online courses compared to on-site employees (43%).
Conversely, on-site employees (58%) would prefer in-person training/lessons with subject matter experts compared to employees working remotely (47%) or hybrid (46%).
Active workers (63%) prefer development opportunities that prepare them for a new job or promotion compared to sedentary workers (51%).
How Employers Can Retain Employees by Prioritizing Professional Development
The Power of Paychex
Providing robust training and development opportunities is keys to motivating, engaging, and retaining your employees. Paychex’s online learning management system offers hundreds of training videos, as well as the ability to customize your own.
Looking for additional ways to attract and retain qualified people? Explore the many other HR solutions we have to offer, including world class benefits and HR technology that can help you create a more positive employee experience.
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Paychex, Inc. (Nasdaq: PAYX) is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex serves more than 730,000 payroll clients as of May 31, 2022, in the U.S. and Europe, and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting www.paychex.com and stay connected on Twitter and LinkedIn.
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