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Michelle Jones Joins Pact Senior Leadership Team as Chief Human Capital Officer

Former head of organizational talent at Humentum to lead transformation of Pact’s global human capital strategy to create more local and globally dispersed talent

Published 01-29-19

Submitted by Pact

Pact, an international, nonprofit development organization, announced today it has named Michelle Jones as its new chief human capital officer, where she will lead the ongoing transformation of Pact’s global human capital strategy. 

Jones brings close to two decades of experience leading the design and execution of the human capital elements of major organizational changes. Most recently at Humentum, she served as global director of organizational development and talent and led the human capital function through a significant merger. Prior to Humentum, Jones was vice president of human resources at Envision, a leading experiential education organization.  

Jones expressed optimism about her new role, and noted that Pact’s dedicated and impactful staff would play a key role in her success.

“I have had the privilege of helping lead major organizations through periods of change, and I am eager to play a role in helping make Pact’s culture one of its competitive advantages. There is such a talented and experienced human capital team in place, I know we are up to the task of building infrastructure and systems that make us an even a more agile workforce that can mobilize globally.” 

Pact president and CEO Mark Viso welcomed Jones’ addition to the organization’s executive leadership team, noting that Pact’s 5,000 staff were “eager to have an experienced leader drive a concerted global human capital strategy, provide vision in this area and be a vocal participant in determining what the future will look like at Pact. Michelle is exactly that leader.” 

Jones joins Pact as the organization undergoes its own transformation—an organizational, cultural and systems shift in how the organization can continue working toward its ultimate mission of ending poverty in a rapidly changing world

According to Viso, traditional assistance “is necessary but not sufficient. How we do international development now will not end global poverty and marginalization - even though our generation has the means to make sure that every individual on earth lives in thriving, resilient communities where they are heard, capable and vibrant.”

In fact, funding for the Sustainable Development Goals will fall short by an estimated $2.5 trillion. In response, Pact is evolving into a fourth-sector organization—one that leverages positive attributes of the private and social sectors to drive systems change by creating shared-value platforms where businesses, governments, NGOs and the people we serve work together for change.

“We have to correct imbalances of power in traditional development, including how NGOs operate internally. At Pact, that means becoming a ‘wholly local and wholly global’ organization—taking talented, dedicated and experienced local staff from any of the 40 countries where we work and deploying them globally. That is the future of development, and how Pact can keep fulfilling its ultimate mission to create a world where everyone owns their future,” said Viso.


About Pact – Pact is the promise of a better tomorrow for communities challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses and governments that create sustainable and resilient communities where those we serve are heard, capable and vibrant. On the ground in nearly 40 countries, Pact’s integrated, adaptive approach is shaping the future of international development. Visit us at

Media Contact: Amgad Naguib,

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Pact is a promise of a better tomorrow for all those who are poor and marginalized. Working in partnership to develop local solutions that enable people to own their own future, Pact helps people and communities build their own capacity to generate income, improve access to quality health services, and gain lasting benefit from the sustainable use of the natural resources around them. At work in 29 countries, Pact is building local promise with an integrated, adaptive approach that is shaping the future of international development. Visit us at

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