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Recycling Option on Dell Exchange Now Available for Consumers

Recycling Option on Dell Exchange Now Available for Consumers

Published 10-24-02

Submitted by Dell Inc.

AUSTIN, Texas - Dell (Nasdaq:DELL) has begun offering U.S. consumers the option to recycle their used computers through www.dellexchange.com.

Through the new Dell Exchange option, consumers can recycle any desktop or notebook computer from any manufacturer.

"Our commitment is to deliver end-of-life options that are easy to use and affordable for consumers' computer products. We're excited to begin computer recycling for consumers, and are committed to making sure consumers are aware this option is available to them," said John Hamlin, vice president and general manager of Dell's U.S. Consumer Business.

Consumers who choose the recycling option are responsible only for shipping charges to the nearest recycling center. The process is simple, with only one step to complete online to receive shipping instructions and a final certificate indicating the process is complete.

Marlyn Teetzen, a consumer from Shawano, Wis., who used the Dell Exchange recycling program reports, "The process was so easy, with just a few steps on the web site I was ready to send in my old computer. I shipped it at my convenience and received a confirmation when the process was complete. It's great that there is an easy and affordable way to do the right thing with my used computer."

Computers recycled through the Dell Exchange are separated into components, primarily plastics, metals and glass. Approximately 98 percent of the materials in a computer re-enter the raw material stream through this process. The recycling process is managed by a Dell recycling partner required to comply with both Environmental Protection Agency (EPA) regulations and federal and state standards for worker safety.

Dell is taking several steps to inform consumers about the end-of-life options available through Dell Exchange. These steps include information in the Dell consumer catalogue mailed to tens of millions of U.S. households monthly, and a simplified and easily located web address, www.dellexchange.com. Additionally, Dell has enhanced the consumer pages of Dell.com to include a link to Dell Exchange from the main consumer page at www.dell4me.com.

Dell and the Environment

Dell designs products that meet low-energy consumption requirements and can be easily upgraded. When possible, the company eliminates the use of environmentally sensitive materials in its products. In addition Dell is instituting a supplier-monitoring system to further limit use of hazardous materials in Dell's products. Most Dell manufacturing facilities are certified to the environmental management system standard of ISO 14001, and on a global basis recycle more than 80 percent of waste material.

Dell has offered U.S. business customers take-back services since 1991 and estimates it has recovered more than 2 million computers worldwide in that time. Returned computers are either refurbished or recycled in the United States. Business customers can work with their account representatives or learn more about recycling options at: http://www.dell.com/us/en/biz/services/asset_assetrecovery.htm .

Information about Dell and the environment can be found at www.dell.com/environment.

About Dell

Dell Computer Corporation (Nasdaq:DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. The company's revenue for the past four quarters totaled $32.1 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com.

Dell is a trademark of Dell Computer Corporation. Dell disclaims any proprietary interest in the marks and names of others.

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Dell Inc.

Dell Inc.

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. Powering the Possible is Dell's commitment to put technology and expertise to work where it can do the most good for people and the planet. Dell acts to strengthen communities, preserve the environment, engage a diverse and inclusive workforce and ensure supply chain responsibility. Learn more at www.dell.com/poweringthepossible.

Related Links:
@Dell4Good on Twitter (www.twitter.com/dell4good)
Dell Environment (www.dell.com/environment)
Dell Giving (www.dell.com/communities)
Dell Social Innovation Challenge (www.dellchallenge.org)

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