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Entergy's Work to Help Low-Income Customers Receives National Recognition

Entergy's Work to Help Low-Income Customers Receives National Recognition

Published 04-30-09

Submitted by Entergy Corporation

NEW ORLEANS, April 30 /PRNewswire-FirstCall/ -- Entergy Corporation (NYSE: ETR) received Chartwell Inc.'s Best Practices Award for Serving Low-Income Customers for Entergy's "exceptional" commitment and innovative approach to helping poverty-stricken customers move toward self-sufficiency.

Entergy representatives received the award during a Chartwell-sponsored conference on methods utilities can use to help low-income customers. Chartwell provides independent information services to the utility and energy industry.

"With full support coming from the top, Entergy has set the standard in programs and services for low-income customers," said Doris Yon, a Chartwell research analyst.

Entergy’s low-income initiative was started in 1999 by Chairman and Chief Executive Officer J. Wayne Leonard. He urged employees to get involved in anti-poverty efforts in their communities, where 20 to 30 percent of Entergy customers live at or below the federal poverty level. He argued it was in Entergy's best interest to help its low-income customers escape a culture of poverty that has bound families for generations. Entergy has spent approximately $40 million to support its low-income customer initiative.

"It's an honor to have been recognized by Chartwell," said Patty Riddlebarger, director of corporate social responsibility at Entergy. "Our ultimate goal is to help our customers achieve economic self-sufficiency. It's not only the right thing to do, it's the smart thing to do. We can only be as successful as the communities we serve.

"Poverty drains economic resources and robs people of the opportunity to reach their potential. We have a responsibility to our customers, the communities we serve and our shareholders to address the root causes of poverty," she said.

Entergy Corporation
is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and it is the second-largest nuclear generator in the United States. Entergy delivers electricity to 2.7 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $13 billion and approximately 14,700 employees.

For more information about Entergy, visit entergy.com.

Entergy Corporation Logo

Entergy Corporation

Entergy Corporation

Entergy is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergy.com and follow @Entergy on social media. #WePowerLife

Corporate Social Responsibility at Entergy

For more than 100 years, Entergy has powered life in our communities through strategic philanthropy, volunteerism and advocacy. Entergy’s corporate social responsibility initiatives help create and sustain thriving communities, position the company for sustainable growth and are aligned with the United Nations Sustainable Development Goals. Our top CSR priorities are education/workforce development, poverty solutions/social services and environmental programs. Entergy annually contributes $16-$18 million in shareholder-funded grants to approximately 2,000 nonprofit organizations in the communities where we operate. In addition, our employees volunteer more than 100,000 hours in those communities' values at more than $3 million.

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