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Best Buy Disaster Relief - Update: September 8, 2005

Best Buy Disaster Relief - Update: September 8, 2005

Published 09-08-05

Submitted by Best Buy Company, Inc.

--(BUSINESS WIRE)--Sept. 8, 2005--Best Buy Co., Inc.
(NYSE:BBY):

Employee recovery-relief

-- Best Buy has accounted for the majority of its 1,273 displaced
employees. Managers are still working to connect with a
handful of employees, including individual searches of
shelters.

-- Employees who remain displaced are asked to call the employee
hotline, (678) 591-1370.

-- Temporary shelters, provided by Best Buy, are available for
employees and their families, including food and necessities.

-- All displaced employees are being provided with temporary
housing through Best Buy.

-- All employees will be paid for as long as the crisis persists,
which will be monitored.

-- Employees who need cash are receiving cash advances from Best
Buy.

-- Employees who want to work, but whose home stores are
currently closed, are being welcomed to work at Best Buy
stores throughout the U.S.

-- Counseling is being offered to all employees through our
employee assistance program.

-- A Web site and employee hotline have been established for
store employees and their families to consult for current
information.

Customer/community relief efforts

-- Best Buy has expanded its matching program for customer
donations to the American Red Cross Disaster Relief Fund in
support of victims of Hurricane Katrina. Since launching the
match program Sept. 1, customers of Best Buy donated nearly $1
million in six days through the registers at more than 690
Best Buy stores across the nation alone. The public can donate
at any U.S. Best Buy store register in any dollar amount, or
online at www.BestBuy.com; no purchase is necessary. Donations
will be accepted through September 30. The Best Buy Children's
Foundation will match donations up to $2 million.

-- Job fairs are taking place the week of Sept. 12 at Best Buy
stores in Spanish Fort, Ala., Mobile, Ala., Lafayette, La.,
and Baton Rouge, La. for displaced survivors of the hurricane.

-- In-store "computer banks" provide free internet access to
community members who need to file insurance claims, register
with FEMA and the Red Cross, and reach loved ones. Each bank
provides roughly five computers with Web access. Two stores
currently offer the banks - Lafayette, La. and Baton Rouge,
La. The company hopes to open additional computer banks as
other stores reopen and are equipped to provide the service.

-- A FEMA shelter in Cajun Dome, La. received eight laptop
computers with wireless network connectivity and Internet
access from Best Buy for use by its evacuees who need to file
insurance claims and reach loved ones.

-- Ten laptop computers were donated from the Baton Rouge, La.
store to the American Red Cross.

-- Best Buy is offering two financing options for in-store
purchases: 1) no interest, no payments for 12 months on
purchases $299 and up; and 2) no interest, with payments, for
24 months on purchases less than $299. There is no minimum
purchase required to qualify.

-- The Best Buy credit card program, managed by HBSC, is
temporarily suspending late fees, finance charges, penalty
rates, and NSF fees for customers in FEMA-designated disaster
areas. Additionally, mailings, collection activities, and
solicitations are being temporarily suspended. Customers need
to call the customer service number (800-365-0292) to
determine if suspensions are applicable for their accounts.

Store status

-- As of September 8, the following Best Buy stores remain
closed: Harvey, La., Slidell, La., Metairie, La., Covington,
La., Hattiesburg, Miss., and Houma, La.

Copyright Business Wire 2005

Best Buy Company, Inc. logo

Best Buy Company, Inc.

Best Buy Company, Inc.

Giving back to our communities is central to the way we do business at Best Buy. Whether it’s funding innovative programs that make learning fun for kids, providing te@ch awards to K-12 schools each year, supporting the United Way and American Red Cross, or mobilizing TagTeam volunteers throughout the country, we are privileged to help strengthen our communities.

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