|
Corporate Social Responsibility
News
3.06.2007 - 11:30pm ET
|
CSR News from:
|
|
|
News Categories: |
| | |
New Research Reveals a Substantial Discrepancy Between What Consumers "Say" and Actually "Do" When It Comes to Living a Green Lifestyle
Sustainable brand development firm, egg, releases new study indicating changes in green consumer landscape
(CSRwire) SEATTLE, WA - March 6, 2007 - Sustainable brands - ones that want to make a
difference as well as a profit - depend on the growing population of
conscious consumers as their best customers. But a new study by
egg, a Seattle brand development firm that specializes in building
sustainable brands, suggests that many of these brands are not reaching
these consumers and therefore are missing out on their true sales
potential.
The survey is an update of a previous study and has significant findings
for marketers of sustainable brands.
The first is that conscious consumers now represent up to 70% of the
marketplace and can be partly segmented based on the degrees of hypocrisy
between their green attitudes and actual green behavior. The key for brand
marketers is to know if their customer walks the walk as well as talks the
talk when it comes to green.
The second finding is that the 'green' core, the Advocates, has
grown from 7% to 20% in 3 years. This group believes passionately in doing
the right thing and aligns their purchases with like-minded brands.
A third finding reveals a segment - the Skeptics - representing 30%
of the market, with no hypocrisy whatsoever: they don’t believe in green
and purposefully avoid buying green brands.
The first key finding of the study means that companies trying to sell
products/services with a green component need to determine where the
discrepancy exists for their brand between attitude and behavior, and how
messaging can adjust to convert better sales.
Given these findings, there appears to be more opportunity for green
brands, but a tactical approach to communication is required to overcome
mixed messages and lack of differentiation.
The marketer’s challenge, as Mike Jaglois, egg Brand Director says, is
to “navigate your brand in a way that captures the largest possible
audience without losing the core.” egg has done this for a wide
range of brands, from food to energy. Melanie Flaherty, Gardenburger’s
previous Director of Marketing, says that “egg understood our
consumer better than we did. They helped us find our way, reconnecting the
brand to the core group and turning double-digit declines around.”
The growth in the size and influence of the conscious consumer market is
no surprise to egg founder and Creative Director, Marty McDonald. "My
experience working with Stonyfield Farm in 2002 reassured me that
consumers would become ever increasingly attracted to brands that do well
and do good. It's a powerful and emotional brand differentiator in the
eyes of consumers that will only grow in importance. egg was founded to
serve these brands and help them win in the marketplace."
egg, LLC is a brand development firm that specializes in sustainable
brands and the conscious consumer. Clients include Earthbound Farm,
Southwest Windpower, the world’s largest producer of small wind
generators, Gardenburger, and Portfolio 21, a Portland-based
financial group specializing in Socially Responsible Investing (SRI).
For more information, visit www.eggusa.net
|
|