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Corporate Social Responsibility
News
11.03.2006 - 04:38pm ET
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CSR News from:
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News Category:
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Starbucks Announces Identification of Missing Corporate Laptops
(CSRwire) SEATTLE--(BUSINESS WIRE)--Nov. 3, 2006--Starbucks Corporation
(Nasdaq: SBUX) announced today that four retired (no longer in regular
use) laptops have been identified as missing from the Starbucks Corporate
Support Center in Seattle. Two of the laptops contained the private
information, including names and social security numbers, of nearly 60,000
United States partners (employees) and less than 80 Canadian partners and
contractors at all levels employed across the organization prior to Dec.
31, 2003.
At this time, there is no indication that the private information in
question has been misused or that the devices are in the hands of someone
intending to misuse the information. These laptops may still be in the
possession of Starbucks, however we cannot currently locate them. In
accordance with Starbucks standards for information security, the laptops
were password protected.
"We take our commitment to safeguarding the personal information and
security of our partners very seriously, and we regret the inconvenience
that this incident may cause," said Valerie O'Neil, director of corporate
communications. "We are currently reinforcing our corporate policies and
updating procedures related to the protection of personal data in an
effort to ensure that this type of incident does not occur in the
future."
Efforts are currently underway to notify partners whose information
was believed to be on the missing laptops, and credit-protection services
are being offered by the company at no cost to those potentially affected
persons.
Partners with questions or concerns related to the incident or to the
credit-protection services being offered are encouraged to contact the
Starbucks Information Security Helpline at 1-800-453-1048 between the
hours of 8 a.m. and 8 p.m. PST or to visit www.starbuckspartnerinformation.com
.
Copyright Business Wire 2006
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