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Corporate Social Responsibility
News
10.26.2006 - 02:09pm ET
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Dell Launches Recycling Services for China Customers
Comprehensive Program to Include Consumer Customers
(CSRwire) SHANGHAI, China--(BUSINESS WIRE)--Oct. 26, 2006--Dell (NASDAQ:DELL) will
begin providing recycling services to business customers in mainland China
and Hong Kong immediately, the company's CEO Kevin Rollins announced here
today. The company will provide consumers no-charge recycling by the end
of November.
"We want to make recycling easy for our customers in China, and Dell
is committed to recycling what we make and sell," Mr. Rollins said, "We
encourage every manufacturer in our industry to join us in providing
responsible recycling in China."
Dell's Asset Recovery Service assists business and institutional
customers by removing and refurbishing or recycling old hardware
consistent with environmental guidelines. Customers can take advantage of
two programs:
-- Value Recovery Services: Dell will arrange the packing, shipping
and testing of surplus computer equipment for an organization. If it meets
functional and cosmetic requirements, it is resold with value from the sale
returned to the customer.
-- Recycling Services: Dell will dispose of equipment that has no
resale value by collecting and delivering it to Dell's recycling partners.
The equipment is responsibly recycled according to Dell standards.
By November, Dell will offer a recycling service designed for
consumers that provides recycling of used Dell-branded computers and
peripheral equipment at no-charge. The service is not tied to a
replacement purchase. Launching consumer recycling in China is an
important part of Dell's global recycling commitment announced in June.
"Environmental stewardship is an increasingly important issue for the
IT industry," Mr. Rollins added, "Each year, millions of computers need to
be recycled or recovered. As an industry leader, Dell is committed to
minimizing our impact on the environment at every stage of the product
lifecycle, from design through retirement."
Design for Environment
Dell recently issued a new chemical-use policy outlining the company's
precautionary approach to identify and eliminate substances of concern from
its products. The policy includes a commitment to phase out the use of all
brominated flame retardants (BFRs) and polyvinyl chloride (PVC) in
products by 2009. To demonstrate this commitment, Dell has established an
industry working group through the International Electronic Manufacturing
Initiative (iNEMI) to identify safe, reliable substitutes for the use of
tetrabromobisphenol-A (TBBP-A) in printed circuit boards.
Dell is currently meeting the requirements of the European Union's
Restriction on the use of Hazardous Substances (RoHS) directive for
products sold in the EU and will implement these requirements on its
global product lines.
In a related move, Dell announced a product energy-efficiency strategy
last month with a goal to provide the most energy-efficient products in the
IT industry. Dell also provides customers an energy resource guide at www.dell.com/energy. It helps
customers learn about the energy-efficient features of several Dell
products and estimate potential cost savings and emissions avoidance
resulting from using Dell's newest products.
Recent Progress
Product recovery and environmental design are key tenets of the
company's efforts to be environmentally and socially responsible. Dell
regularly reports on its progress in the areas of corporate
accountability, environmental responsibility and community engagement (www.dell.com/commitment).
Highlights include:
-- Recovery of 36.1 million kilograms (nearly 40,000 tons) of product
for reuse or recycling from customers and company operations during Dell's
fiscal year 2006. More than half of this total came from customers,
increasing Dell's recovery of product from customers by 72 percent over
fiscal year 2005 volumes.
-- Participation by more than half of Dell's worldwide employees
worldwide in Global Community Involvement Month, an initiative benefiting
communities around the world in which Dell has a presence. In China, for
example, Dell has established a Dell Learning Center and is building two
others to provide technology knowledge and access to rural migrant
children.
About Dell
Dell Inc. (NASDAQ:DELL) listens to customers and delivers innovative
technology and services they trust and value. Uniquely enabled by its
direct business model, Dell sells more systems globally than any computer
company, placing it No. 25 on the Fortune 500. Company revenue for the
past four quarters was $57.4 billion. For more information, visit http://www.dell.com.cn.
Dell is a trademark of Dell Inc.
Dell disclaims any proprietary interest in the marks and names of
others.
Copyright Business Wire 2006
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