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Corporate Social Responsibility
News
3.10.2006 ET
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Leading Croatian Companies' Reporting on Corporate Governance and Corporate Social Responsibility (CSR) Improves from 2004 to 2005
Released by Zagreb School of Economics and Management (ZSEM) and East-West Management Institute/Partners for Financial Stability (PFS) Program
(CSRwire) Zagreb, Croatia -- Leading Croatian companies' reporting on
corporate governance and corporate social responsibility has improved over
the past year, according to research just released by Zagreb School of
Economics and Management and the PFS Program. This indicates that, at
least in terms of public disclosures, the overall investment climate in
Croatia has improved.
In late 2004 and again in late 2005, ZSEM conducted two surveys of the
public reporting practices of 48 leading Croatian companies. A research
team of Leslie Matthews ulenta, Mirna Korièan and Andrijana Muura
conducted the research, analyzing websites and annual reports through two
separate surveys - IRO and CSR. For both surveys, researchers put
themselves in the shoes of a potential investor; then, they scanned the
leading companies' public disclosures to determine whether investors'
needs for information are being met.
The first survey, "Investor Relations Online," involved detailed analysis
of the information provided on the websites leading of publicly traded
companies and other companies of a public nature (large banks and public
utilities). The companies included in the latest surveys account for 81%
of the total market capitalization and 66% of the total turnover on the
two Croatian stock exchanges.
The main conclusions of the "Investor Relations Online" survey are:
· The trend is positive: Overall, companies are making better
use of their websites as an "Investor Relations" tool.
· A small number of companies stand out: These "Top Companies"
exemplify good practices.
· There is still plenty of room for improvement: About half of
the companies still do not provide the basic information which potential
investors need.
· Compared to companies in CEE, Croatian firms still lag.
The second survey involved detailed reviews of the websites and annual
reports of the same major companies, this time in search of disclosures on
the companies' corporate social responsibility. The findings of the CSR
survey are:
· On average, firms report best in the area of social policy, as
opposed to environmental policy or corporate governance.
· Regarding corporate governance, most companies still report
only the "bare essentials."
· Environmental policy reporting improved slightly from a low
base.
· In CSR reporting, a few Top Companies "shine" above the
others.
· In comparison with other Central or Eastern European countries,
again, Croatia still lags.
From the standpoint of a potential investor transparent public disclosures
are critical. "No serious investor would invest in a company that does not
provide information about its management, supervisory board, ownership
structure, and financial results," said Leslie Matthews ulenta, ZSEM's
corporate governance lecturer and the leader of the research project.
"The research results are saying exactly what we see in the markets. More
Croatian companies are going to the capital markets via IPOs or corporate
bond issues, and this shows that the investment climate is improving in
Croatia," Ms. ulenta explained. "For those companies that are still in
the phase of 'considering' a public share or bond issue, this research can
be quite helpful. It shows them exactly what investors want to see in
public disclosures."
This year the researchers at ZSEM, Mirna Korièan and Andrijana Muura,
have highlighted a group of "top companies" in online disclosures and
corporate social responsibility reporting. This group is comprised of
those companies which earned the highest scores in the point system
applied to the survey results. The "top ten" companies in online
disclosures are:
Pliva
Podravka
Ericsson Nikola Tesla
Privredna Banka
Adris Grupa
HVB Splitska Banka
Zagrebaèka Banka
Konèar - Elektroindustrija
Istraturist Umag
Hrvatski Telekom
The "top five" companies in CSR reporting are:
INA
HEP
Ericsson Nikola Tesla
PLIVA
Hrvatski Telekom
"Our research reports will draw attention to the best practices which
these companies have adopted," explained Ms. ulenta. "In this way,
other companies will be able to clearly see what it is that sets these
companies apart in the transparency of their public disclosures."
Promoting a better investment climate
As summarized by Dr. Djuro Njavro, dean of ZSEM, "Our goal in conducting
this research is to raise the level of awareness on corporate governance
and corporate social responsibility in leading Croatian companies in order
to promote a favorable investment climate in Croatia."
Highlights of the research include:
· A high percentage of major Croatian companies (92%) have a
website. 83% of the firms have websites in English.
· Fifty-six percent of companies provide the names of their
Management, up from 53% last year.
· The number of firms providing background information on
Management increased from 9% last year to 21% this year. This is a
significant improvement.
· Just 33% of companies provided the names of their Supervisory
Board members, and only 7% gave any type of additional information on
them.
· Only 42% of the surveyed firms provided their annual financial
reports on their websites. This represents a slight increase from 40%
last year.
· In CSR reporting, just 13% of major companies disclose the
level of their energy and water use, and 38% disclose their corporate
sponsorships and donations.
Detailed survey results were presented at a conference at ZSEM on February
28, 2006. Full survey results are available online at ZSEM's and the PFS
Program's websites.

About Zagreb School of Economics and Management (ZSEM)
ZSEM is a non-profit, private higher education institution which provides
its students with a market-oriented alternative to traditional economics
studies. The mission of ZSEM is to educate qualified experts, ready for
any challenge today's business world might throw their way. ZSEM is the
first Croatian educational institution to become a member of the
international Association to Advance Collegiate Schools of Business
(AACSB), which is devoted to the promotion and improvement of higher
education in business administration and management.
ZSEM's curriculum mirrors that of the most successful higher education
institutions in the world. The school offers Bachelor's degrees in
Accounting and Finance, Management, and Entrepreneurship (240 ECTS); a
Master's degree in European Studies, Management, Marketing, Accounting,
Finance and Banking (60-120 ECTS); and a variety of Executive Education
courses for the business community, including a series of seminars on
corporate governance. An MBA program will be offered in Fall of 2006.
ZSEM currently has about 700 full-time undergraduate students and will
award its first Bachelor's degrees in 2006. The school has academic
exchange agreements with several foreign universities. Some of them are
Bocconi University from Italy, John Carrol University and University of
Michigan from USA. An MBA program will begin in Fall 2006. Internet: http://www.zsem.hr
Partners for Financial Stability (PFS) Program
The United States Agency for International Development (USAID) established
the Partners for Financial Stability (PFS) Program in December 1999 as a
public-private partnership to help complete reforms necessary to create
sound, private and well-functioning financial sectors in the eight Central
and Eastern (CEE) that joined the European Union (EU) in 2004: Czech
Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovak Republic and
Slovenia. In 2005, the geographical focus of the program shifted to South
East Europe (SEE).
East-West Management Institute (EWMI), a New York-based not-for-profit
organization, is currently the primary implementing partner.
The PFS Program is mandated to fill remaining gaps in the institutional
development of the financial sector in SEE countries through regional
integration and cooperation, selective technical assistance programs and
the practical application of lessons learned in neighboring countries. The
substantive areas covered under the PFS Program are: accounting, auditing,
banking, capital markets, insurance and pension reform. For more
information, please visit the PFS Program website at http://www.pfsprogram.org
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