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Corporate Social Responsibility
News
5.02.2003 ET
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McDonald's Social Responsibility Report: One-Year Global Update
- Environment
- Animal Welfare
- Ronald McDonald House Charities
- Healthy Lifestyles
(CSRwire) OAK BROOK, IL - On the one-year anniversary of McDonald's first
global Social Responsibility Report, the company is reporting continued
progress around the world in its social responsibility efforts. In an
update that details advances globally during the past year, highlights
include environmental and sustainability initiatives, non-governmental
organization partnerships, animal welfare audits, support of children's
causes and healthy lifestyles activities.
"Social responsibility is not a program that begins and ends. Acting
responsibly has always been a part of who we are and will continue to be
the way McDonald's does business. It's an ongoing commitment," said
McDonald's CEO, Jim Cantalupo. "I'm proud of what our company has
accomplished, and we'll continue to do more."
The progress outlined in the Global Social Responsibility Progress Update
report includes:
- Approximately 35 million pounds of reductions in packaging materials
- Millions of dollars donated through Ronald McDonald House Charities for
children's health initiatives such as tetanus immunizations and preventing
childhood blindness
- Millions of dollars raised through World Children's Day that will
support the distribution of 150,000 dictionaries, 1,300 hearing aids and
other health care initiatives for children
- On-site animal welfare audits of supplier facilities around the world
- New menu offerings that give customers additional choices with Happy
Meals
"Our customers and other key stakeholders continue to tell us they care
about what McDonald's is doing on important issues for our communities,
workplace, supply chain and the environment," stated Bob Langert, Senior
Director of Social Responsibility. "Since last year, we've made
considerable progress on issues our customers care about. Some examples
include the launch of McDonald's Healthy Lifestyles initiative and the
partnership established with Conservation International to integrate
sustainable agriculture practices throughout our food production
system."
FOR MORE SOCIAL RESPONSIBILITY INFORMATION:
-- Attached are more details about McDonald's Global Social Responsibility
Progress Update.
-- The Social Responsibility Update is also available at:
www.mcdonalds.com/corporate/social
McDonald's Global Social Responsibility Progress Update: 2002
On April 15, 2002, McDonald's issued its inaugural Social Responsibility
Report. We sought and received extensive feedback from a wide range of our
stakeholders. Generally, they acknowledged the Report as a good first
effort, with room to improve in several major areas. Recommendations for
the future included:
-- More specific performance data.
-- More commitments to specific goals, with timelines.
-- Greater focus on food and nutrition issues.
Stakeholder feedback also helped us identify priority areas for future
initiatives:
-- Sustainable agriculture.
-- Nutrition and health.
-- Employment policies and practices.
We heard this feedback and proceeded to develop a significant number of
new initiatives to address key priorities and improve our planning and
performance measurement processes. Our goal is to issue our next full
Social Responsibility Report, reflecting this progress, in 2004.
In the interim, we want to provide our stakeholders with a brief update on
some of the most important social responsibility developments at McDonald's
in a broad range of areas. We also reaffirm our commitment to thorough
performance reporting and ongoing dialogue with all our stakeholders.
ENVIRONMENT
-- In 2002, McDonald's global supply chains purchased more than $460
million in recycled packaging materials. Products with recycled content
vary by market and may include carryout bags, napkins, drink carriers,
trayliners, shipping containers, and some types of folding cartons. In
all, they involve a mixture of post-consumer and pre-consumer materials,
with a strong preference for post-consumer.
-- Globally, packaging materials were reduced by approximately 35 million
pounds.
-- McDonald's Europe joined the EU's Greenlights Programme, under which
private companies voluntarily agree to install energy-efficient lighting
in their facilities. The company will phase in the conversion in the
process of building and renovating restaurants. Electrical energy savings
will average an estimated 6,670 kWh per restaurant per year. McDonald's
USA has been a member of the U.S. Environmental Protection Agency's
similar Green Lights program since 1992.
-- McDonald's Brazil joined the São Paulo State sanitation department's
water conservation program.
-- McDonald's Austria closed the recycling loop by fueling the trucks that
supply its restaurants with low-emission biodiesel made from the
restaurants' used cooking oil.
-- With guidance from The Natural Step, a leading non-profit
sustainability organization, we completed a comprehensive analysis of the
impacts of all our major business activities on the environment and the
community. This study will provide the foundation for a long-range global
program to implement our commitment to leadership in sustainability so
that resources and the products and services they provide will be
available for current and future generations.
-- McDonald's entered into a new collaboration with the Center for
Environmental Leadership in Business, a division of Conservation
International. The project is focused on integrating conservation and
sustainable agriculture into our global food supply chain and on issues
related to sustainability in the fishing industry. Conservation
International is a long-time expert advisor to McDonald's, and we have
worked together on other projects to raise environmental awareness,
promote sustainable agricultural systems, and conserve biodiversity.
-- McDonald's Denmark opened the world's first HFC
(hydrofluorocarbon)/HCFC/CFC-free restaurant. The company is testing the
viability of refrigeration and ventilation equipment that uses
environmentally-friendly natural refrigerants. This is an important step
toward establishing a commercial market for refrigeration and ventilation
equipment and natural refrigerants that will help protect the environment
from global warming.
-- McDonald's Sweden continued operations of a restaurant testing a wide
range of cutting-edge sustainability solutions. The restaurant is part of
the pioneering GreenZone project, which demonstrates how to build and
operate businesses in a sustainable way while also reducing costs.
COMMUNITY
-- On November 20, 2002, McDonald's restaurants around the world hosted an
unprecedented simultaneous fundraiser for children in their
communities--World Children's Day. Restaurants in more than 100 countries
participated and raised more than $12 million (US$) for Ronald McDonald
House Charities and other children's causes. Proceeds from the event will
mean:
-- Support for approximately 200 children's health organizations around
the world.
-- Aid for orphanages throughout eastern Europe.
-- Assistance for close to 70 children's hospitals worldwide.
-- Distribution of nearly 150,000 dictionaries to children in rural areas
of China.
-- Support for 16 new Ronald McDonald Houses around the world.
-- 1,300 hearing aids for children in Mexico.
-- Additional support for the 134 Ronald McDonald House Charities Chapters
across the United States and thus for the ongoing operations of Ronald
McDonald Houses, the Ronald McDonald Care Mobile program, RMHC scholarship
programs, and grants to local organizations.
-- Eleven Ronald McDonald Houses opened last year, including first Houses
in Denmark, Spain, and the Honduras. There are now 228 Ronald McDonald
Houses in 23 countries. On any given night, more than 5,000 rooms are
available in Ronald McDonald Houses to provide families with hospitalized
children a home away from home.
-- Two Ronald McDonald Care Mobile programs were launched in 2002,
bringing the total number in operation to thirteen. Care Mobiles are
state-of-the-art pediatric healthcare units, which RMHC provides to
qualifying local clinical service providers so that they can bring
cost-effective medical and dental services and health education to
children in underserved communities.
-- In 2002, global Ronald McDonald House Charities and its affiliated
local Chapters provided nearly $19 million in grants and program support
to children's organizations. To date, RMHC and its worldwide network of
local Chapters have provided more than $380 million in grants and support.
Significant 2002 grants include:
-- $1 million to the United States Fund for UNICEF. This is part of a $5
million commitment to UNICEF for immunizations to help eliminate maternal
and neonatal tetanus.
-- Approximately $707,000 to Project ORBIS, part of a $1.3 million grant
for education and treatment programs to prevent avoidable childhood
blindness in India and South America.
-- $300,000 to Prevent Child Abuse America to fund expansion of prenatal
support services. This is part of a $1.2 million project. Since 1992, RMHC
has provided more than $3 million to Prevent Child Abuse America's Healthy
Families America program.
-- Partnering with local RMHC Chapters in the U.S., RMHC provided more
than $3.9 million in college scholarships, making higher education
accessible to young people most in need.
-- McDonald's Brazil distributed 8 million public information pamphlets
about dengue fever in support of a national Ministry of Health campaign
against the disease.
HEALTHY LIFESTYLES
-- McDonald's recently announced a set of healthy lifestyle initiatives,
including enhanced menu choices, promotion of active lifestyles, and work
with experts to provide additional consumer nutrition information and
education. We have worked intensively to develop strategies that will
address the local needs and preferences of our customers around the world
and, at the same time, have global impact. Early results include:
-- A commitment to develop additional choices for Happy Meals. Consistent
with this commitment, Happy Meal options now include:
- Fresh fruit packs in the UK.
- Baby carrots, vegetable nuggets, milk, juice, and a low-calorie soft
drink in Sweden.
- Creamy yogurt-style cheese in Brazil.
- A toasted cheese and tomato sandwich, raisins and orange juice in
Australia.
- A "create your own" Happy Meal, which allow customers to choose from a
variety of entrées and accompaniments, in Spain.
-- Additional new menu offerings, including:
- A Lighter Choices menu, including three salad offerings, sandwiches on
whole wheat buns, and a fruit and yogurt parfait in Canada. The parfait is
also available in our U.S. restaurants.
- A "Best of Crudités" menu, including a sandwich, a salad with
vegetables, and a choice of bottled water, orange juice, or a soft drink
in France.
- New main course salads in the U.K. and the U.S. France also has main
course salad offerings.
-- Creation of McDonald's Advisory Council on Healthy Lives--a panel of
independent experts--to help guide our strategic focus on healthy
lifestyles.
-- The assignment of a senior-level corporate executive, Ken Barun, to
lead our healthy lifestyles activities and coordinate the work of the
Council.
-- New collaborations with the World Health Organization and the U.S.
Department of Health and Human Services to help educate consumers about
the role of nutrition and fitness in maintaining good health.
-- Expanded online nutrition information in a number of our markets,
including the UK, Sweden, and the U.S. New nutrition information and
education brochures have also been produced.
-- McDonald's continued its longstanding significant support for amateur
athletics and local sports programs.
- The corporation served as a principal sponsor for the Winter Olympic
Games in Salt Lake City and the FIFA World Cup tournament in Seoul,
Korea.
- McDonald's Europe announced it would again sponsor the Union of European
Football Association's soccer championship games. The company also launched
a "Grassroots to Glory" initiative aimed at encouraging physical activity,
particularly among youth, by supporting community-level soccer
programs.
- McDonald's UK initiated collaborations with the Football Associations in
England, Scotland, Wales, and North Ireland to develop community-based
coaches for youth soccer. The projects represent a commitment of
approximately $31.5 million (US$) and are projected to recruit, train, and
certify approximately 10,000 new volunteer coaches, drawn from local
primary schools and McDonald's own employees.
- McDonald's Sweden announced its sponsorship of the 2003 Gothia World Cup
Soccer Tournament--the world's largest soccer tournament for youth. The
company will also sponsor a nationwide Happy Mile event for children and
families, with the proceeds going to increase local sports opportunities
for children with disabilities.
- McDonald's USA, in collaboration with POWERade, inaugurated the
POWERade/McDonald's All-American High School Soccer Games--a tournament
for the nation's best high school senior boy and girl soccer players.
- McDonald's USA also again sponsored the McDonald's All-American Boys and
Girls Basketball Games. The All-American Boys Basketball Games are now in
their 27th year and the All-American Girls Basketball Games are in their
third year.
- McDonald's Poland continued its long-time support for "Light Athletics
Thursdays," weekly sports events for school children that are intended to
promote a healthy way of life and provide a means for identifying
promising athletes. In 2002, approximately 100,000 young people from
several dozen Polish towns participated.
- McDonald's Brazil entered into a collaboration with the São Paulo
Secretary of Health in a program to encourage the population to exercise.
The company also continued its sponsorships of an inter-school sports
competition, a program to promote the socialization of underprivileged
youth through sports, and Saber em Movimento (Learning in Motion) a
program that integrates multidisciplinary activities with physical
education. More than 14,000 students have benefited from Saber em
Movimento.
- McDonald's Australia awarded more than $26,500 (US$) in grants to
support restaurant employees' participation in sports and sports-related
activities. Total grants awarded now exceed $240,000 (US$).
- McDonald's Australia/Queensland completed its twenty-second year as
sponsor of Little Athletics--a program to develop positive attitudes and
healthy lifestyles in children through family and community involvement in
athletic activities. Over 12,000 children and families participate in
Little Athletics.
PEOPLE
-- McDonald's is committed to ensuring that our employees, owner/operators
and suppliers reflect and represent the diverse populations we serve around
the world. Like diverse menu offerings that accommodate local tastes and
architectural styles that suit local environments, diversity in our people
helps us do well as we do good.
-- In 2002, our restaurants around the world were, as in the past, locally
owned and operated, locally staffed and, for the most part, locally or
regionally supplied, making the McDonald's system as diverse as the 118
countries where we do business.
-- In the United States:
- As of December 31, 2002, 38.2 percent of McDonald's franchisees were
minorities and/or women. At the end of 2001, 37.3 percent were minorities
and/or women. There are more minority and women franchisees in the
McDonald's system than in any other major U.S. quick service restaurant
chain.
- We purchased more than $3.2 billion in food and paper products from
minority and women suppliers. In dollar value, this is approximately 40
percent of our total U.S. food and paper purchases.
-- As in the past, McDonald's earned significant recognition for
outstanding employment practices, including selection as:
-- Among the Top 3 Best Companies to Work For (for the third year in a
row), by Exame magazine (Brazil).
-- Among the Top 10 Best Places to Work, by the Oxford Group (Denmark).
-- Investor in Human Capital by the Institute of Management and Institute
of Labor and Social Affairs (Poland).
ANIMAL WELFARE
-- McDonald's issued its first global animal welfare progress report
highlighting major 2002 developments in all zones. The report is available
online at www.mcdonalds.com/corporate/social/welfare/update.
-- Our chief expert advisor for animal welfare, Dr. Temple Grandin,
conducted onsite audits and provided training in Latin America, the Far
East, and the United States. Since our audit program was initiated in
1999, Dr. Grandin has audited and worked with McDonald's suppliers in ten
countries and all four of our global zones.
-- McDonald's Europe issued comprehensive standards for all the
agricultural raw materials used in McDonald's food products, including a
general policy and numerous specific requirements for ensuring animal
welfare from farm to slaughterhouse. The company has had standards for
slaughterhouses in place for several years.
PRODUCT SAFETY
-- In 2002, as in the past, McDonald's record for toy safety exceeded the
record of the toy industry. This reflects the high priority placed on the
safety of McDonald's toys by the corporation, our suppliers, and the
independent safety laboratories that extensively review and test the toys
before, during, and after production, using state-of-the art
technologies.
SUPPLIER SOCIAL COMPLIANCE
-- In 2002, in keeping with our emphasis on capacity-building and
continuous improvement, employees of more than 300 suppliers were trained
to prepare their facilities for an assessment of their compliance with our
Supplier Code of Conduct. The Code establishes standards for supplier and
subcontractor employment practices and workplace conditions. Compliance is
a condition for doing business with McDonald's.
-- Our independent monitoring firms conducted more than 150 onsite
assessments of supplier and subcontractor facilities to ensure compliance
with our Supplier Code of Conduct. Most of the assessments were of
facilities in Asia, but there were also audits of facilities in Central
and South America, Europe, Canada, and the U.S.
SOCIAL RESPONSIBILITY REPORTING
-- McDonald's Brazil issued its first comprehensive social responsibility
report. The report and a summary, in English and Portuguese, are available
on the McDonald's Brazil Web site at
www.mcdonalds.com.br/mc_brasil/balanco_social_2002.shtml.
-- McDonald's Switzerland issued its third report on its environmental
programs. The report includes concrete measures of progress and numerical
results in ten areas. It is available, in English, French and German, on
the McDonald's Switzerland Web site at www.mcdonalds.ch.
-- McDonald's adopted, as a goal, the Global Reporting Initiative
guidelines, a leading framework for sustainability reporting. The
guidelines will be used initially in reporting the social responsibility
performance of McDonald's USA and subsequently expanded, as feasible, to
other markets. Adopting the GRI guidelines will help ensure that our
social responsibility measurement and reporting systems include
appropriate issues and performance indicators and also facilitate
comparability with our prior performance. We are currently developing
additional performance metrics for use in our next full Social
Responsibility Report.
McDonald's 2002 Social Responsibility Report and additional information
about McDonald's social responsibility initiatives are available online at
www.mcdonalds.com/corporate/social.
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