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Corporate Social Responsibility
News
10.24.2002 ET
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CSR News from:
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Recycling Option on Dell Exchange Now Available for Consumers
Dell Begins Efforts to Educate and Inform Consumers
(CSRwire) AUSTIN, Texas - Dell (Nasdaq:DELL) has begun offering U.S. consumers the
option to recycle their used computers through www.dellexchange.com.
Through the new Dell Exchange option, consumers can recycle any
desktop or notebook computer from any manufacturer.
"Our commitment is to deliver end-of-life options that are easy to use and
affordable for consumers' computer products. We're excited to begin
computer recycling for consumers, and are committed to making sure
consumers are aware this option is available to them," said John Hamlin,
vice president and general manager of Dell's U.S. Consumer Business.
Consumers who choose the recycling option are responsible only for
shipping charges to the nearest recycling center. The process is simple,
with only one step to complete online to receive shipping instructions and
a final certificate indicating the process is complete.
Marlyn Teetzen, a consumer from Shawano, Wis., who used the Dell Exchange
recycling program reports, "The process was so easy, with just a few steps
on the web site I was ready to send in my old computer. I shipped it at my
convenience and received a confirmation when the process was complete.
It's great that there is an easy and affordable way to do the right thing
with my used computer."
Computers recycled through the Dell Exchange are separated into
components, primarily plastics, metals and glass. Approximately 98 percent
of the materials in a computer re-enter the raw material stream through
this process. The recycling process is managed by a Dell recycling partner
required to comply with both Environmental Protection Agency (EPA)
regulations and federal and state standards for worker safety.
Dell is taking several steps to inform consumers about the end-of-life
options available through Dell Exchange. These steps include information
in the Dell consumer catalogue mailed to tens of millions of U.S.
households monthly, and a simplified and easily located web address,
www.dellexchange.com. Additionally, Dell has enhanced the consumer pages
of Dell.com to include a link to Dell Exchange from the main consumer page
at www.dell4me.com.
Dell and the Environment
Dell designs products that meet low-energy consumption requirements and
can be easily upgraded. When possible, the company eliminates the use of
environmentally sensitive materials in its products. In addition Dell is
instituting a supplier-monitoring system to further limit use of hazardous
materials in Dell's products. Most Dell manufacturing facilities are
certified to the environmental management system standard of ISO 14001,
and on a global basis recycle more than 80 percent of waste material.
Dell has offered U.S. business customers take-back services since 1991 and
estimates it has recovered more than 2 million computers worldwide in that
time. Returned computers are either refurbished or recycled in the United
States. Business customers can work with their account representatives or
learn more about recycling options at:
http://www.dell.com/us/en/biz/services/asset_assetrecovery.htm .
Information about Dell and the environment can be found at
www.dell.com/environment.
About Dell
Dell Computer Corporation (Nasdaq:DELL) is a premier provider of products
and services required for customers worldwide to build their
information-technology and Internet infrastructures. The company's revenue
for the past four quarters totaled $32.1 billion. Dell, through its direct
business model, designs, manufactures and customizes products and services
to customer requirements, and offers an extensive selection of software and
peripherals. Information on Dell and its products can be obtained at
www.dell.com.
Dell is a trademark of Dell Computer Corporation. Dell disclaims any
proprietary interest in the marks and names of others.
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