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Corporate Social Responsibility
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4.22.2008 - 09:41am ET
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Study Finds Troubling Gaps in Volunteer Screening by Nonprofits
(CSRwire) WASHINGTON, April 22 /PRNewswire-USNewswire/ -- One in three U.S.
nonprofit organizations conducts no background checks on volunteers, and
roughly one in eight does no screening at all, says a report released
today by the National Center for Victims of Crime, the nation's leading
advocacy group for crime victims. Although the majority of surveyed
nonprofit human service organizations conduct some screening, most
agencies that serve vulnerable populations could benefit from more
thorough and comprehensive volunteer screening practices.
Who's Lending a Hand? A National Survey of Nonprofit Volunteer
Screening Practices sought to identify the characteristics of
organizations that regularly screen volunteers, the screening methods
used, and the role of these screening results in organizational decision
making. The urgency of such questions has risen in recent years, as
millions of volunteers (61 million in 2006)(1) donate billions of hours,
sometimes serving in roles previously reserved for paid staff. Thorough
security practices, according to the National Center, play a critical role
in protecting vulnerable clients from harm and nonprofit organizations from
liability.
"Incomplete screening creates unacceptable risks," said Mary Lou
Leary, executive director of the National Center for Victims of Crime.
"Although most nonprofits do fairly well in some areas, our survey found
troubling gaps in the screening of volunteers."
Key findings include the following:
-- 12 percent of organizations reported no screening of volunteers.
-- 22 percent of those that screen their volunteers do not call
references.
-- 25 percent of organizations that say they screen volunteers do not
conduct any type of background check.
-- 66 percent of organizations that conduct background checks do not
check fingerprint databases, the most reliable form of criminal background
check.
Organizations that do not screen volunteers reported a variety of
reasons, including the cost of screening, questions about the usefulness
of screening, and concerns about offending potential volunteers. Of those
that do screen, nearly 50 percent had identified "inappropriate" volunteers
through screening.
"For nonprofits that serve vulnerable people, failure to screen
volunteers may prove far more costly than background checks," said Mary
Lou Leary. "To protect their reputations, their resources, and -- above
all --those who depend on them, nonprofits should review their screening
practices and fill any current gaps."
The National Center for Victims of Crime recommends that nonprofits
take the following measures to improve their volunteer screening
practices:
-- Consistently and comprehensively screen volunteers, particularly if
they will work directly with clients or have access to sensitive client
information.
-- Include in-person interviews, personal and professional reference
checks, and national criminal background checks of names and, if possible,
fingerprints.
-- Check state databases, such as child and adult protective services,
in states where volunteers have lived.
-- Decide which histories will disqualify volunteers, screen for such
histories, and re-screen at regular intervals.
A recent ChoicePoint audit of 3.7 million background screenings
conducted between 2002 and 2007 affirms the findings of Who's Lending a
Hand? The audit found that more than 189,000 individuals with at least
one criminal conviction had attempted to gain employment or volunteer
status with a nonprofit organization; of those, more than 2,700 were
registered sex offenders.
"I hope these reports raise awareness and inspire nonprofits to
protect vulnerable populations so that we may all work together to ensure
a safer, more secure society," said Derek V. Smith, chairman and CEO of
ChoicePoint.
Who's Lending a Hand? A National Survey of Nonprofit Volunteer
Screening Practices, which was supported by a grant from ChoicePoint,
Inc., is available at http://www.ncvc.org. The ChoicePoint audit
is available at http://www.choicepoint.com/nonprofit/white_papers.html.
The National Center for Victims of Crime is dedicated to forging a
national commitment to help victims of crime rebuild their lives. The
National Center's National Crime Victim Helpline, 1-800-FYI-CALL, offers
victims supportive counseling, practical information about crime and
victimization, referrals to local community resources, and skilled
advocacy in the criminal justice and social service systems.
() Corporation for National and Community Service, "Volunteering in
America," (Washington, DC: Bureau of Labor Statistics, 2007)
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