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Corporate Social Responsibility
News
4.17.2008 - 09:22am ET
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CSR News from:
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Iridium Satellite, LLC.
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Iridium(R) Satellite, ProtectingAmerica.org and the American Red Cross Partner to Educate First Responders on Importance of Testing Satellite Phones
Encouraging Emergency Workers to Prepare for Disasters before They Strike
(CSRwire) BETHESDA, MD, April 17, 2008 /PRNewswire/ -- Iridium(R) Satellite is
pleased to announce its partnership with ProtectingAmerica.org and the
American Red Cross to promote the second annual "Test Your Satellite
Phone" Week kicking off May 25, 2008. The goal of "Test Your Satellite
Phone" Week is to increase satellite phone user knowledge and help users
confirm their access to the critical communication services satellite
phones provide before they're needed in an emergency.
ProtectingAmerica.org is a non-profit organization consisting of emergency
management officials, first responders, disaster relief experts, insurers
and others. Its mission is to establish a comprehensive, integrated
national catastrophe management solution that will better prepare America.
The American Red Cross helps people prevent, prepare for and respond to
emergencies.
"ProtectingAmerica.org is pleased to participate in this important
initiative and commends Iridium Satellite for ensuring that our emergency
workers are prepared to make that critical call during a disaster," said
James Lee Witt, ProtectingAmerica.com national co-chair and former
director of the Federal Emergency Management Agency (FEMA). "Too often,
emergency workers turn on their satellite phone for the first time after
disaster strikes to find they do not know how to use it properly, the
batteries are not charged, their service is substandard or the phone won't
connect."
"We've seen first-hand what happens when cities and towns are cut off
from all communication during a disaster," said Joseph Becker, executive
vice president, response and recovery, American Red Cross. "Taking
precautions like testing your satellite phone can help save lives and
property and we're happy to support this initiative by encouraging the
first responders around the country to take heed."
Similar to the popular bi-annual testing of smoke alarms, "Test Your
Satellite Phone" Week is intended to ensure that first responders know how
to use their satellite phones and that they are, in fact, ready for use.
Iridium, the American Red Cross and ProtectingAmerica.org hope to raise
awareness of what first responders and commanders can do to be better
prepared prior to disasters.
"Routine testing of emergency equipment, including satellite phones is
critical to any emergency preparedness planning," said Iridium board member
Tom Ridge, the first U.S. Secretary of Homeland Security and a two-term
governor of Pennsylvania. "No phone is going to be effective unless users
know how to operate it and the batteries are charged."
"Satellite phones have increasingly become the primary or backup
communications tools during a disaster when cellular infrastructure and
radio towers are down," said Matt Desch, chairman and CEO, Iridium
Satellite. "Iridium is happy to have the assistance of
ProtectingAmerica.org and the American Red Cross in spreading this
important message to the first responder community."
The "Test Your Satellite Phone" Week initiative launched last year as
a public service campaign to educate all satellite phone users about the
importance of knowing how to use their phone and knowing that the phone is
ready to connect when used. This has become increasingly more important as
other mobile satellite phone providers have seen a drop in reliability and
connection rates. Independent testing has verified that Iridium's
first-time connection rate is better than 99 percent.
The "Test Your Satellite Phone" Week campaign asks all satellite phone
owners to call a special number -- 00-1-480-752-5105 -- to test their
satellite phones. Callers will hear a recorded message confirming that
their call was completed and offering quick tips on proper handset usage.
Iridium customers are not charged for air time on their satellite phone
when calling this number; other satellite phone services may charge usage
fees if they are not participating in the service. If customers find that
their phones are not operational through this process, they should call
their service provider for trouble-shooting.
Additional information on "Test Your Satellite Phone" Week may be
found at www.testyoursatellitephone.com.
Tips and techniques available for satellite phone use and testing are
included, such as:
-- Test your phone on a monthly basis.
-- Keep your phone's battery charged to ensure that it is ready for
use when needed.
-- For maximum battery performance, allow the battery to power down
completely before fully re-charging.
-- Check to make sure that the phone's SIM card is locked in place.
Users can check this by removing the battery and ensuring that the SIM
card tray is securely positioned.
-- Use the phone outside with a clear view of the sky and the
horizon.
-- Turn the phone on and ensure that the antenna is extended and
rotated upward.
-- To test your satellite phone, call 00-1-480-752-5105. The dialing
sequence is very similar to dialing an international phone call. Dial
00, then country code, and then the phone number, or press the 0 key
until a "+" appears, dial the country code, and then the phone number.
-- To hang up a call, press the red 'C' button.
About Iridium Satellite
Iridium Satellite LLC (http://www.iridium.com) is the only
mobile satellite service (MSS) offering gap-free, pole-to-pole coverage
over the entire globe. Iridium's constellation of 66 low-earth orbiting
(LEO), cross-linked satellites (and multiple in-orbit spares) provides
critical voice and data services for regions not served by other
communication networks. Driven by increasing demand for reliable, secure,
global, mobile satellite links, Iridium has been steadily growing at a
double-digit annual rate since 2004. Iridium serves commercial markets
through a worldwide network of more than 150 partners, and also provides
services to the U.S. Department of Defense, and other U.S. and
international government agencies. The company's customers represent a
broad spectrum of industry, including maritime, aeronautical,
government/defense, public safety, utilities, oil/gas, mining, forestry,
heavy equipment and transportation. Iridium has launched a major
development program for its next-generation satellite constellation,
called "NEXT," through which it will enable satellite-based innovations
beyond communications. The company is headquartered in Bethesda, Md. and
is privately held.
About American Red Cross
The American Red Cross helps people prevent, prepare for and respond to
emergencies. Last year, almost a million volunteers and 35,000 employees
helped victims of almost 75,000 disasters; taught lifesaving skills to
millions; and helped U.S. service members separated from their families
stay connected. Almost 4 million people gave blood through the Red Cross,
the largest supplier of blood and blood products in the U.S. The American
Red Cross is part of the International Red Cross and Red Crescent
Movement. An average of 91 cents of every dollar the Red Cross spends is
invested in humanitarian services and programs. The Red Cross is not a
government agency; it relies on donations of time, money and blood to do
its work.
About ProtectingAmerica.org
ProtectingAmerica.org was formed in 2005 and is a non-profit organization
consisting of emergency management officials, first responders, disaster
relief experts, insurers and others. Its members include the American Red
Cross, more than 300 other organizations and businesses and more than
15,000 individuals from across the nation.
At the core of ProtectingAmerica.org's mission is the establishment of
a comprehensive, integrated national catastrophe management solution that
will better prepare and protect American families, communities, consumers
and the American economy from catastrophe. Among its efforts to support
this mission, ProtectingAmerica.org is working to increase public
awareness and consumer education; advocate for better coordination with
local, state and federal mitigation and recovery efforts, and strengthen
emergency response and financial mechanisms to rebuild after a major
catastrophe.
In addition to its education and public awareness programs, the
organization is supporting federal legislation that would establish a
privately financed national catastrophe fund to serve as a backstop to
state catastrophe funds. The funds' private deposits and the majority of
the earnings could only be used to cover replacement and rebuilding costs
following major catastrophic events. A portion of the earnings could be
used to increase public and consumer education, strengthen first
responders, enhance building codes and improve their enforcement.
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