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Corporate Social Responsibility
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4.14.2008 - 05:33pm ET
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Businesses Looking to Go Green Turn to Conferencing
Esurance to Share Best Practices with Conferencing, Other Green Initiatives During Earth Day Webinar
(CSRwire) CHICAGO, April 14 /PRNewswire/ -- When online auto insurance company
Esurance was founded in 1999, it strived to protect the environment by
accounting for every pound of carbon it emits into the air. So it
developed an exclusively paperless, electronic customer experience,
created a hybrid claims fleet and offset electricity usage for each of its
11 offices. But when it came to business travel, the company needed a way
to lessen its impact on the planet while being able to have critical
face-to-face contact. That's when Esurance turned to the world's largest
conferencing service provider, InterCall, to set up audio, video and Web
conferencing for its employees.
"We understand the importance of being a greener, more efficient
company, which is why we have put a number of eco-friendly practices in
place to make us a better citizen of the planet," said Joanne Lee,
Esurance's community relations representative. "Conferencing services
enable us to be productive and continue to grow our business without
having to travel, further reducing our carbon footprint on the Earth."
But Esurance isn't the only company turning to conferencing to reduce
business travel. In just the last year, the conferencing industry grew
nearly 16 percent. And, with new technology on the horizon, it's only
expected to grow.
It's no wonder companies turn to conferencing when you look at the
numbers. America's 130 million workers generate 1.68 metric tons of CO2
per year through commuting, business travel, computer use and other
related activities.
"We've reached a point where everyone is realizing the importance of
creating sustainability with our environment, and of business," said
Carolyn Campbell, senior director of marketing for InterCall. "Reducing
travel through conferencing is a way companies can lessen their footprint
while still expanding their business reach."
In addition to the environmental impact of less travel, using
conferencing more can also significantly reduce a company's travel budget
and enable employees to spend more time at home.
"Companies are finding that audio, video and Web conferencing are
actually easy tools to use and will not only save time and money, but also
help the environment. We're seeing people are choosing to travel less and
conference more," Campbell said. "Tools like conferencing empower
individuals to make the right choices about when to travel and how to
connect with business partners. And it's an easy change to make, without
requiring significant process changes or equipment."
During a Webinar sponsored by InterCall on April 22 from noon - 1 p.m.
CST, Esurance's Chief Operating Officer Chris Henn and community relations
representative Joanne Lee will provide insight into how the company's
green strategy has driven its success, as well the successes and
challenges Esurance faces as it carries out its commitment to the
environment and best practices. Martin Fox of Stradbrooke Consultancy will
also discuss how companies can make their idea of a green strategy a
reality. Sign up by visiting www.greenconferencing.com.
About InterCall
InterCall, a subsidiary of West Corporation, is the largest service
provider in the world specializing in conference communications. Founded
in 1991, InterCall helps people and companies be more productive by
providing advanced audio, event, Web and video conferencing solutions that
are easy-to-use and save them time and money. Along with a team of over
600 Meeting Consultants, the company employs more than 1,500 operators,
customer service representatives, call supervisors, accounting, marketing
and IT professionals. InterCall's U.S. presence is bolstered by a global
reach that extends to Canada, Mexico, the United Kingdom, Ireland, France,
Germany, Australia, New Zealand, India, Hong Kong, Singapore and Japan. For
more information, please visit http://www.intercall.com.
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