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Corporate Social Responsibility
News
4.10.2008 - 09:00am ET
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CSR News from:
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BBMG
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Beyond Green: Report Reveals Consumers Look Deeper When Making Purchasing Decisions Based on Eco-claims
(CSRwire) NEW YORK, NY - April 10, 2008 - The word "green" does not resonate as
strongly with consumers as other eco-attributes, according to the BBMG
Conscious Consumer Report, one of the first studies to combine field
observations with a national survey on purchasing behavior and social
values. According to the study, only 18% of Americans say the term "green"
describes them very well, while 39% say "socially responsible" describes
them very well, followed by "conscious consumers" (37% very well) and
"environmentally friendly" (34% very well).
The report also finds that eco-attributes test better with consumers when
describing specific qualities such as "recycled," "biodegradable,"
"cruelty-free" and "locally grown" - as opposed to the more general term
"green."
"At a time of eco-saturation, American consumers are bringing a healthy
dose of skepticism to the market and looking beyond generic green
marketing claims," said Raphael Bemporad, principal and co-founder, BBMG.
"They want brands to back green promises with specific benefits and
authentic action."
The BBMG Conscious Consumer Report details consumer attitudes towards
leading social issues, trust labels, self-identification, corporate
practices and the most socially responsible companies. Conducted by
branding and marketing agency BBMG, in conjunction with research partners
Global Strategy Group and Bagatto, the report combines ethnographic
research in three U.S. markets with a national survey of 2,007 adults,
conducted September 11-17, 2007. The margin of error is +/- 2.2 percentage
points.
About BBMG: Based in New York City and San Francisco, BBMG is a
branding and integrated marketing agency dedicated to helping
socially-minded organizations harness the laws of branding to stand out,
build relationships, win loyalty and inspire action. www.bbmg.com.
About Global Strategy Group: Global Strategy Group is a leading
strategic research firm specializing in identifying the underlying factors
that impact consumer and voter attitudes and behavior. www.globalstrategygroup.com
About Bagatto: Bagatto is a Customer Insights Consultancy
specializing in customer focused business, product, and service design
research and strategy. www.bagatto.net.
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