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Corporate Social Responsibility
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12.17.2007 - 05:37pm ET
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Corporate Citizenship Action Not Yet Keeping Pace with Attitudes Among U.S. Business Leaders
2007 survey details gap between rhetoric and reality; download the report and discuss at www.corporatecitizen07.com
(CSRwire) BOSTON, MA - December 17, 2007 — Positive attitudes about corporate
citizenship among U.S. business leaders are not yet matched by positive
actions. That is the most striking finding of the third biennial "State of
Corporate Citizenship in the U.S" research. The survey,
unique in including views from companies of all sizes, is a project of the
Boston College Center for Corporate Citizenship and The Hitachi
Foundation.
"The gap between what companies say they value and what they actually do
is the most important finding," said Bradley K. Googins, Ph.D., Executive
Director, Boston College Center for Corporate Citizenship. "Given the
challenges we face, that's an unacceptable status quo. We need to start
understanding why this gap exists and to help business leaders make the
translation from rhetoric to actions that benefit both their businesses
and society."
Some 60% of surveyed executives say corporate citizenship is part of their
business strategy to a large or very great extent. But just 39% report it
is part of their business planning process, and only 25% have an
individual or team responsible for citizenship issues. Seventy-six percent
of executives say corporate citizenship fits their companies’ traditions
and values. Yet only 36% report talking to their employees about corporate
citizenship. Most business leaders (81%) note the impotance of valuing
employees and treating them well. Yet less than half (46%) support
work-life balance for all employees including hourly workers and just
about a third (31%) offer training and career opportunities for their own
lower-wage employees.
"Even when action could address a pressing business need, such as
developing and tapping a skilled workforce, reality trails behind
rhetoric," said Barbara Dyer, President and CEO of The Hitachi Foundation.
"While 41% felt that companies should be held responsible for improving the
education and skills in the communities where they operate, only 18% of
business are offering job training to people in economically distressed
communities."
Business leaders' attitudes toward corporate citizenship, while positive
overall, lagged behind public attitudes. Comparing the results of this
survey of business leaders to other surveys of public expectations reveals
that the general public expects significantly more from business than do
business leaders themselves on issues like the environment, human rights,
education, workforce development, and poverty elimination. "These are big
societal challenges," notes Dr. Googins. "They cannot be tackled solely
by business. "But we also know they cannot be resolved without businesses
– often working with public and nonprofit partners."
The full survey covers many other issues involving the drivers, benefits,
and management of corporate citizenship and its impact on stakeholders.
Of the 751 executives participating in the on-line survey, 53% were CEOs,
34% held vice president positions, 10% were directors and 3% held other
senior level positions. The survey was conducted by GlobeScan, a
professional polling firm based in Toronto, Canada. The full survey
report can be found at Center
for Corporate Citizenship [free registration and login required] and www.hitachifoundation.org. To
comment on the results go to our blog at http://www.corporatecitizen07.com.
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