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Corporate Social Responsibility
News
4.14.2002 ET
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McDonald's Issues First Worldwide Social Responsibility Report:
NGO Initiatives Update Included in McDonald's Report:
Conservation International, Environmental Defense, The Natural Step, Business for Social Responsibility
(CSRwire) OAK BROOK, IL - McDonald's Corporation today issued its first worldwide
Social Responsibility Report.
"Social responsibility is not a project or a program. Acting
responsibly is the way McDonald's does business," said Jack M. Greenberg,
Chairman and Chief Executive Officer, McDonald's Corporation.
"Today, we formally report on our corporate citizenship around the world.
It's what we've been doing, where we are today, and where we plan to go in
the future. The enduring principles behind our commitment to social
responsibility were built into our culture by McDonald's Corporation's
founder, Ray Kroc, who spoke nearly a half century ago of the importance
of giving back to the local communities in which we live and work."
The McDonald's Social Responsibility Report provides a global perspective
on where social responsibility fits into the company's business strategies
and provides a snapshot of McDonald's performance and progress in four
broad categories, beyond just economic indicators: community, environment,
people and marketplace. The full 46-page report is available at
www.mcdonalds.com/corporate/social/.
"This report reflects the unique, local nature of McDonald's restaurant
business -- restaurants mainly owned and operated by local men and women,
who are involved in their communities, and give something back to them in
different ways the world over, " added Mr. Greenberg.
Examples contained in the report under the community category, include
McDonald's support of Ronald McDonald House Charities (RMHC) and its more
than 200 Ronald McDonald Houses around the world that provide a "home away
from home" for families with seriously ill children. Since 1984, RMHC and
its global network of local chapters have provided more than $300 million
for children's programs.
Under the people category, McDonald's outlines its people principles,
advanced training and development efforts, commitment to a diverse
workforce and aspirations to be the best employer in each community around
the world.
The report also highlights ongoing global environment and marketplace
initiatives:
· THE CENTER FOR ENVIRONMENTAL LEADERSHIP IN BUSINESS
Sustainable Agriculture
McDonald's has embarked on a new partnership with the Center for
Environmental Leadership in Business, a division of Conservation
International, to implement sustainable agriculture and conservation
practices and standards within McDonald's global food supply network.
This new partnership with the Center for Environmental Leadership in
Business reflects McDonald's vision to enter a new phase of environmental
work.
"We are enthusiastic about this new partnership and the opportunity to
work with McDonald's to develop purchasing preferences with conservation
in mind. We envision our collaboration producing sustainable agricultural
guidelines and projects that have a far-reaching impact," said Glenn
Prickett, Executive Director of the Center for Environmental Leadership in
Business.
· ENVIRONMENTAL DEFENSE
McDonald's Passes $4 Billion Mark for Recycled Products;
Reducing Fluoroquinolone Antibiotic Use
Since first partnering with the Environmental Defense in 1989, McDonald's
USA has made significant packaging changes. Most of these changes have
been adopted globally and eventually adopted by the quick service industry
as a whole.
"McDonald's Social Responsibility Report chronicles a strong record of
environmental leadership," said Fred Krupp, Executive Director of
Environmental Defense.
"Since our breakthrough partnership with them to replace the foam
clamshell and reduce solid waste in the early 1990s, I have seen
McDonald's continuously innovate and challenge itself, from packaging
changes and energy conservation investments to their current efforts to
reduce the use of animal antibiotics. "
Since 1990, McDonald's has now purchased more than $4 billion worth of
products made from recycled materials. On a global basis, McDonald's has
reduced packaging by 200,000 tons by redesigning items including straws,
napkins, cups, fry cartons, and other packaging items.
Most recently, Environmental Defense and McDonald's worked together to
study the effects of animal antibiotics. One of the outcomes of this work
is that McDonald's USA asked its poultry suppliers a year ago to
discontinue the use of fluoroquinolones - an antibiotic, therapeutic
medication for chickens.
"Our work with McDonald's and our Alliance for Environmental Innovation
clearly shows the value of companies leaving their preconceptions at the
doorstep, and embracing environmental management as a core business
strategy. Our partnership with McDonald's has been a template for others
seeking to make a difference within their industries," said Mr. Krupp.
· THE NATURAL STEP
McDonald's Adopts Sustainability Strategy
McDonald's newest partner, The Natural Step (TNS), is helping McDonald's
incorporate into its business what TNS describes as "the minimum system
conditions" required for society to operate in balance with the rest of
nature.
"McDonald's is demonstrating leadership by beginning to build
sustainability into its strategy and operations. Management at McDonald's
understands that this is a long journey. They are taking the first step by
identifying their environmental and social impacts and building an
integrated strategy to move forward. This is not only smart business
leadership, it is responsible corporate citizenship, " said Catherine
Gray, Executive Director, The Natural Step.
"Results cannot be expected to happen overnight. What McDonald's has
embarked on
is a long-term vision and strategy for moving its company and supply chain
toward sustainability. If it can achieve this vision and move toward
sustainability, it will have a profound positive impact on business,
people, and the planet far into the future."
· BUSINESS FOR SOCIAL RESPONSIBILITY
Global Template for Continuous Social Responsibility Growth & Improvement
Non-governmental organization Business for Social Responsibility (BSR)
began working with McDonald's in 2000 to assist the company in creating an
internal process to examine strengths, areas for improvement, and future
opportunities. McDonald's commissioned this internal social
responsibility assessment to formalize a process and establish benchmarks
against which it could begin enhancing its social responsibility
performance.
"Every large company faces significant challenges in addressing the
demanding requirements of our global society. Recently, transparency and
accountability have become widely recognized as essential aspects of
responsible business practices," said Robert H. Dunn, Chief Executive
Officer of Business for Social Responsibility (BSR).
"McDonald's Social Responsibility Report represents an important effort
and commitment by the company to provide all of its stakeholders with
useful information about issues McDonald's is seeking to address. This
kind of disclosure builds on the company's best leadership traditions."
· ANIMAL WELFARE
Working with Independent Experts to Help Drive Improvements
Using guidelines established by a leading animal welfare expert,
McDonald's works with its suppliers to audit their processing facilities
to ensure the humane treatment of farm animals. In the U.S., McDonald's
introduced guidelines for the improved treatment of egg-laying hens.
Building upon this work, McDonald's formed the restaurant industry's first
independent board of academic, industry and animal protection experts, the
McDonald's Animal Welfare Council, to advise the company on issues
regarding the welfare of farm animals.
There are many other examples of McDonald's partnership with leaders in
this field, notably in the United Kingdom where McDonald's is supporting
future of farming and animal welfare projects in partnership with Oxford
University and the Royal Society for the Prevention of Cruelty to
Animals.
"McDonald's has ushered in a new era of responsibility and accountability
for animal welfare. They have helped encourage collaboration and
cooperation among industry, non-government organizations, academia, and
other stakeholders so that we can work together to make a difference,"
said Dr. Joy Mench, University of California at Davis, Department of
Animal Science, and a member of McDonald's Animal Welfare Council.
"I am impressed by McDonald's efforts to develop animal welfare standards
for processing plants, and I am encouraged by the dialogue and actions
taken to establish guidelines. For example, I have seen the tangible
results of the new laying hen guidelines, and they have greatly improved
the living conditions of hens."
· FOOD SAFETY
International Scientific Advisory Council;
Leading Scientists Help Advance Safest Practices
In 2001, McDonald's established the International Scientific Advisory
Council, a panel of leading scientists and medical experts, to advise
McDonald's on Bovine Spongiform Encephalopathy (BSE). Members of this
council review industry practices and McDonald's system initiatives in BSE
prevention. With this council, McDonald's is strengthening its beef safety
program. Independent validation of its food safety programs is key to
ensuring the trust and confidence of McDonald's consumers.
"To my mind, McDonald's has truly set a new standard for customer trust in
their objective and thorough consideration of the critical issues of supply
and validation," stated Dr. Neil Cashman, University of Toronto, Center for
Research in Neurodegenerative Diseases.
"As a member of McDonald's International Scientific Advisory Council, I
have been continuously impressed with the corporation's high degree of
professional responsibility and deep commitment to food safety. As a
physician and scientist, it has been gratifying to see McDonald's
aggressive pursuit of current research and expertise to address important
issues like BSE."
Greenberg Acknowledgements
"The advice, expertise and candid counsel of these NGO and scientific
leaders and other third party experts has been absolutely invaluable to
McDonald's," said Mr. Greenberg. "Their impact is not only seen
throughout this report, but is reflected in our worldwide business
practices and culture.
"These leaders have educated us and helped McDonald's turn understanding
into action. There is still work to be done. We know we are not perfect.
But McDonald's around the world remains committed to making a difference,
being more transparent and continuing to build on our heritage of giving
back to the communities in which we do business."
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