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Corporate Social Responsibility
News
10.26.2007 - 09:00am ET
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GM Relief Efforts in Response to Fires in Southern California
(CSRwire) THOUSAND OAKS, CA - October 26, 2007 - General Motors and the GM Foundation
are putting in place several efforts to help those persons impacted by the
devastating fires that have raged across Southern California.
The GM Foundation has contributed $100,000 to the American Red Cross
(ARC), which also has a fleet of GM-donated HUMMER vehicles available to
provide relief in natural disasters. In addition, 12 Southern California
HUMMER dealerships are standing by to assist with relief efforts.
"Responding to natural disasters is a priority of GM's corporate outreach,
and we welcome the opportunity to work with the American Red Cross again to
aid those Californians who must overcome hardships caused by the recent
fires," said Rod Gillum, GM Vice President, Chairman of the GM Foundation.
"GM employees will be able to make contributions to the relief efforts and
those contributions will be matched by the GM Foundation through Nov. 30,
2007."
GM OnStar has activated its Crisis Assist program for OnStar subscribers.
Crisis Assist allows subscribers in the designated crisis area to take
advantage of all OnStar services, at no additional charge, regardless of
their service plans. OnStar offers routing assistance, help with hotel
reservations and will even download minutes into vehicles so that the
subscribers can connect with family/friends to tell them they are OK.
OnStar’s recent partnership with the American Red Cross also allows
subscribers access to ARC's shelter information.
Given the impact that the devastating fires may have on air quality, GM
Goodwrench is extending an offer to replace air filters, free of charge.
GM vehicle owners who live in the affected area can stop by their local GM
Dealership and ask to have their engine air filters replaced. Go to
goodwrench.com for more details.
"GM, its dealers and its employees have a long tradition of responding to
emergencies where we work and live," said Susan Docherty, General Manager
of GM's Western Region. "We are quickly mobilizing our human,
technological and financial resources to bring as much relief and support
as possible to our families, friends and neighbors, who have all been
affected in some way by these tragic wildfires."
GMAC Financial Services will work closely with all its impacted customers
in auto finance, insurance and mortgage units. GMAC Auto Financing has
established a specialized call center for its automotive and dealer
wholesale customers to assist with case-by-case needs including possible
payment extensions. GMAC Insurance has already deployed a team of claims
adjusters to Southern California to assist insurance customers with
property claims. GMAC ResCap will offer mortgage relief counseling and
dispatch its "Mobile HOPE" operation, a group of specially trained
face-to-face customer service specialists.
GMAC customers are encouraged to contact these customer service locations:
GMAC Insurance 800-468-3466; GMAC Mortgage 866-262-5363; GMAC Auto
Financing 800-200-4622 or their branch offices where possible.
ABOUT GM
General Motors Corp. (NYSE: GM), the world's largest automaker, has been
the global industry sales leader for 76 years. Founded in 1908, GM today
employs about 280,000 people around the world. With global headquarters
in Detroit, GM manufactures its cars and trucks in 33 countries. In 2006,
nearly 9.1 million GM cars and trucks were sold globally under the
following brands: Buick, Cadillac, Chevrolet, GMC, GM Daewoo, Holden,
HUMMER, Opel, Pontiac, Saab, Saturn and Vauxhall. GM’s OnStar
subsidiary is the industry leader in vehicle safety, security and
information services. More information on GM can be found at www.gm.com.
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